Systems Engineer

Job Purpose

The Sr Systems Engineer II independently monitors and maintains production systems to ensure reliability and availability. This mid-level position focuses on leading incident response, developing automation solutions, implementing monitoring and observability, and mentoring junior engineers while building expertise in operational practices.

Essential Functions and Responsibilities

• System Operations & Incident Management
  • Independently monitor and troubleshoot production systems, applications, and infrastructure
  • Lead incident response for moderate complexity issues and coordinate resolution efforts
  • Perform root cause analysis and implement preventive measures
  • Manage and participate in on-call rotation providing production support
  • Execute operational tasks including deployments, maintenance windows, and configuration changes
• Automation & Monitoring
  • Develop automation scripts to reduce manual toil and improve operational efficiency
  • Configure and maintain monitoring, alerting, and observability tools
  • Implement logging and metrics collection for system visibility
  • Create and maintain runbooks and operational documentation
  • Contribute to infrastructure as code and configuration management efforts
• Collaboration & Mentorship
  • Mentor junior operations engineers on tools, processes, and best practices
  • Collaborate with engineering teams on system reliability and operational requirements
  • Participate in post-mortems and contribute to continuous improvement initiatives
  • Share knowledge through documentation, presentations, and team discussions