Systems and Infrastructure Engineer (Level I - V)

About the role

This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations.

Responsibilities

• System administration of the Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines.
• Maintain awareness of NERC Reliability standards including Critical Infrastructure Protection Standards.
• Ensure compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements.
• Promote an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives.
• Implement and manage infrastructure tools to provide system configuration consistency.
• Develop and document processes and procedures to support systems management activities.
• Identify, research, and implement new technologies that enhance infrastructure security posture.
• Collaborate with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects.
• Coordinate with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams.
• Coordinate across companies with GTC and OPC operations and maintenance departments.
• Participate in the on-call 24x7 support rotation.

Qualifications

• Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering or other related field of study from an accredited college or university; will consider a combination of experience and/or education.
• Experience: 0 to 24 months for Level I, 2+ years for Level II, 4+ years for Level III, 6+ years for Level IV, 8+ years for Level V.
• Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required.
• Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired. Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired. Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired. Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus. Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired. Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred.
• Skills: Excellent organizational skills and customer/team communications skills are needed to be successful. Must have strong verbal and written communication. Promotes an environment of compliance and continuous improvement. Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening.

Benefits

Unusual Hours: Provide emergency coverage in support of Incident Response activities. Rotational on-call responsibilities.

Schedule

Salary: $70880 - $173900 per year

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