Systems Analyst Lead

Cribl is a remote-first company and works across many time-zones. We are one of the fastest-growing private companies and a leading player in a massive, fast-moving market. We are the AI Platform for Telemetry, partnering with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100.

About the role

As the People Systems Lead, you will act as the product manager of our global People technology ecosystem. You will help lead the configuration and administration of our primary "source of truth" (Workday) while ensuring seamless syncs with Greenhouse (ATS), Lattice (Performance), Checkr (Background), and Slack. You will operate with a product management philosophy, owning projects, setting timelines, and driving adoption rates. You will design and optimize workflows to reduce escalations, increase self-service, and allow the People team to scale without relying on heroics or brute force. You will manage the Jira service management queue for People Systems, triaging complex issues, identifying root causes, and providing high-touch support to our global workforce. You will partner with IT to build and monitor integrations (EIBs, Studio, or iPaaS tools) that keep data moving accurately between systems, preventing data silos. You will ensure our data is audit-ready and provides the leadership team with the insights they need to make people-first decisions. You will act as a guardian of employee data, managing security groups, conducting regular access audits, and ensuring compliance with global data privacy standards (GDPR, SOC2).

Responsibilities

• Help lead the configuration and administration of our primary "source of truth" (Workday) while ensuring seamless syncs with Greenhouse (ATS), Lattice (Performance), Checkr (Background), and Slack.
• Operate with a product management philosophy with clear ownership, project timelines, governance, and release/upgrade discipline across tools.
• This includes conducting regular user interviews to find pain points, leading system syncs cross-functionally to ensure alignment, and focusing on end user enablement to drive adoption rates.
• Design and optimize workflows that reduce escalation, increase self service/autonomy, and allow the People team to scale without relying on heroics or brute force.
• Manage the Jira service management queue for People Systems. You’ll triage complex issues, identify root causes, and provide high-touch support to our global workforce.
• Partner with IT to build and monitor integrations (EIBs, Studio, or iPaaS tools) that keep data moving accurately between systems, preventing data silos.
• Ensure our data is audit-ready and provides the leadership team with the insights they need to make people-first decisions.
• Act as a guardian of employee data. You will manage security groups, conduct regular access audits, and ensure we stay compliant with global data privacy standards (GDPR, SOC2).
• Lead the rollout of new features across the People stack. You’ll keep our SOPs and "How-To" guides updated so the team is always getting the most out of our tools.

Requirements

• 5+ years of hands-on experience in People Systems/HRIS, with at least 3 years of deep configuration experience in Workday (HCM, Payroll, Benefits, and Security).
• Proven experience to own a project from "we have a problem" to "we launched the solution." You are comfortable driving multiple streams of work, end-user enablement, and setting the standard for documentation.
• Demonstrated ability to think and act like a product manager - rather than just fixing bugs, you treat the People technology stack like a product. Practical experience administering tools that handle Talent Acquisition, Performance/Engagement, and Tier 1-3 Ticketing.
• Experience with EIBs, REST/SOAP APIs, and iPaaS tools in order to understand how to troubleshoot integration failures.
• Experience with data architecture and an understanding of how data fields connect across platforms to ensure high data integrity. Ability to translate complex technical requirements into language that can resonate with a variety of users (recruiters, executives, etc.).

Qualifications

• Remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours.

Skills

• Workday Pro Certifications (Core HCM, Security, Advanced Compensation, Reporting)
• Experience with Workday Extend and/or Prism Analytics
• Familiarity with Slack integrations/Workflow Builder

Benefits

• Base Salary Range: $108,000—$170,000 USD
• Competitive salary
• Health, dental, vision, short-term disability, and life insurance
• Paid holidays and paid time off
• A fertility treatment benefit
• 401(k)
• Equity

Pay

The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.

Schedule

We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours.