Systems Analyst II

Essential Duties

• Maintains schedule of applications refreshes.
• Collaborates with different members of the IT department and vendors to execute upgrades to existing systems.
• Key and active participant in the design of technical solutions to solve business problems, abiding by architectural principles and standards.
• Configures new and existing applications according to specifications.
• Technical expert and/or liaison on a series of products within the technology stack, working with vendors as needed.
• Develops technical documentation in a clear and concise manner.
• Deeply understands technical requirements.
• Works with IT team to define and execute long and short term roadmap.
• Performs tuning and maintenance of applications.
• Supports assigned applications in collaboration with level 1 support and other members of the IT department including vendor resources.
• Participates in industry and products educational events and professional organizations.
• Mentors and teaches junior systems analysts as needed.
• Performs lunch and learns and demos, Educates business and IT members on products.
• Follows operational IT processes.
• Escalates issues to appropriate team member as needed.

Experience Qualifications

• University degree in Computer Science or Business Administration required; OR, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• 3-5 years of experience as a systems analyst in a complex technical environment, some of those working as a lead systems analyst or a senior analyst mentoring staff.
• 3-4 years of experience with Casino Management Systems (CMS) preferred.
• 3-4 years of experience with Slot Management Systems (SMS) preferred.
• 3-4 years of experience with Loyalty Systems preferred, but not required.
• Familiar with concepts relating to casino/gaming environments.
• Familiar with concepts relating to loyalty systems and environments.
• Self-starter, organized, independent.
• Ability to work and thrive in a fast paced and team environment.
• Problem solver.
• Ability to work in a cross functional team.
• Open minded.
• Excellent analytical skills.
• Excellent communication and presentation skills.
• Willingness to travel as deemed necessary by IT Management (national & international).
• Experience working in a Casino Gaming related industry a plus.
• Experience working within an Agile environment a plus.

Work Environment

• Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas.
• In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.