Systems Analyst II

What You'll Be Doing

• Translate business requirements into technical requirements and ensure all system requirements adequately reflect defined business processes and fully support all components of the functional business requirements
• Communicate requirements and collaborate with developers, QA analysts, and other project team members to implement or enhance systems
• Represent Rising in client and partner meetings for system implementations
• Develop a subject matter expertise on one or more aspects of integrations between company and external systems and/or internal systems
• Aid with production support - investigate issues, root cause analysis, report and communicate detailed findings when necessary
• Develop use cases and process/data flow diagrams
• Support the creation and/or create test plans and relevant training materials
• Conduct reviews of systems and identify enhancements that support company strategies and affect key performance indicators
• Conduct training for other Professional Services team members for subject matter knowledge transfers

Requirements

• Education: A Bachelor's degree or equivalent, preferably in an IT-related field
• Experience: A minimum of two full years of experience in a business systems analyst or equivalent role
• Experience: Must have experience with workers' compensation insurance, group health insurance, medical bill review, and/or relevant health care industry systems and processes
• Skills: Excellent analytical, communication, and problem-solving skills, and experience applying these skills to resolve application design considerations and technical issues
• Knowledge: Must have working knowledge of database and data modeling tools and concepts, business-to-business data transactions, and experience writing detailed mapping instructions to transfer data between distinct models, strong working knowledge of SQL and database concepts to aid in data analysis, ability to communicate technical information clearly, and experience creating detailed visual models to support requirements including data flow/workflow diagrams
• Other: Ability to conform to shifting priorities, demands, and timelines, ability to quantify results in terms of cost savings and key performance indicators, demonstrated history of proactively identifying improvement opportunities in systems and methodologies

Benefits

• Generous Flexible Time Off (take it when you need it!)
• Comprehensive benefit package including health/dental/vision insurance, profit sharing, and 401k matching
• Career Growth Opportunities - We often promote from within
• Professional Development Reimbursement Program (PDRP)
• New Elevate program designed to recognize and reward employees for their hard work
• Rising was named a Top Workplace in the healthcare industry for 2023!