Systems Analyst II

About the role

You'll own the tools, workflows, and automations that our GTM teams — Sales, Sales Development, Customer Success, and Revenue Operations — rely on every day. This is a hands-on, builder-focused role: you'll work directly with GTM leaders and reps to understand where time and efficiency are being lost, then design and ship solutions that close the gap.

What You'll Do

• Build and maintain tooling, integrations, and automations that increase efficiency and productivity for GTM teams.
• Partner directly with Sales, SDR, CS, and RevOps stakeholders to identify workflow bottlenecks and translate them into clear, scoped technical solutions.
• Work within and across our GTM tech stack (e.g., Salesforce, Nooks, Outreach, Gong, Vitally, Sierra, or equivalents) to build and improve tooling and integrations.
• Analyze GTM data to surface insights, quantify impact, and make data-backed recommendations to leadership on where to prioritize systems investment.
• Integrate AI and LLM-based capabilities into existing tools and workflows to drive automation and leverage, with guidance from senior team members on more complex builds.
• Independently own and deliver moderately scoped projects end-to-end, from problem framing through launch and iteration.
• Manage relationships with multiple GTM stakeholders, with support from senior ICs and managers on prioritization and tradeoffs.
• Contribute to team quality bar by writing clean, reviewed code and following strong technical hygiene.
• Mentor junior ICs and interns as they ramp up on systems and tooling work.

Requirements

• 2–4 years of experience in Systems, BizOps, TechOps, Sales/RevOps engineering, or a related technical operations role.
• Familiarity with GTM tooling such as Salesforce (or an equivalent CRM), Nooks, Outreach, Gong, Vitally, Sierra, or comparable platforms or a demonstrated ability to learn new tools quickly.
• Experience leading tools end-to-end — from evaluation and vendor selection through implementation, change management, and training coordination.
• Working proficiency in JavaScript, Python, SQL, and APIs, with the ability to build and ship internal tools independently.
• Comfort working with data to inform decisions: pulling, analyzing, and presenting data-backed recommendations to non-technical stakeholders and leadership.
• Experience or genuine curiosity around embedding AI/LLM capabilities into tooling and workflows.
• Strong ownership mentality: able to take a loosely defined business problem, scope it, and drive it to a shipped solution.
• Ability to manage multiple stakeholder relationships and balance competing priorities, with support from more senior team members.
• Excitement for building GTM-facing tools in a fast-paced, high-growth environment.

Pay

The expected salary range for this role is $135,720 - $169,650. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Schedule

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week: Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!