Systems Analyst I-IV, DOE

Hybrid role (3 days/week in office) at our Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargo offices. Candidates must reside within commutable distance of that location or be willing to relocate.

About the Role

Join our Cause to create a person-focused and economically sustainable health care system. As a member of the DTS Member Management team, the Systems Analyst participates in a team environment for the development, maintenance, and delivery of product/application(s) and data integrations as an integral part of a multi-functional team. This position is generally responsible for business, data, and product/application analysis, requiring business, analytical, design, interpersonal, technical, and administrative skills.

Qualifications

The qualifications vary by level:

• Systems Analyst I: Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field and a minimum of 1 year of business or system experience developing requirements for projects where computer software is created, or an equivalent combination of education and/or experience.
• Systems Analyst II: Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field and a minimum of 2 years of business or system experience developing requirements for projects where computer software is created, or the equivalent combination of education and/or experience, including experience with methodologies and a structured analytical approach.
• Systems Analyst III: Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field and a minimum of 5 years of business or system experience developing requirements for projects where computer software is created, or the equivalent combination of education and/or experience, including experience with methodologies and a structured analytical approach.
• Systems Analyst IV: Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field and a minimum of 8 years of business or system experience developing requirements for projects where computer software is created, or the equivalent combination of education and/or experience, including experience with methodologies and a structured analytical approach.

Skills and Attributes

• Ability to work with teammates and business partners to gather, translate, and document system requirements to support transforming them into effective technology solutions.
• Ability to create simple story cards, understand simple acceptance criteria, develop simple technical documentation, and comprehend technical documentation and concepts.
• Ability to coordinate and facilitate one-on-one and small group sessions (3-5 people) for small work efforts.
• Ability to develop positive relationships among business partners, teammates, and management.
• Ability to follow direction, collaborate effectively with peers, and relay status to management and peers in a timely manner.
• Able to plan and manage their own work with minimal supervision.
• Ability to apply critical thinking, rigorous logic, and other methods to contribute to problem-solving, look beyond the obvious, ask probing questions, and address hidden problems.
• Strong written and verbal communication skills, with the ability to manage questions effectively.
• Exposure and knowledge of common software development methodologies.
• Able to contribute to a QA strategy.

Additional Requirements by Level

• Level II:
  • Understands moderately complex acceptance criteria to verify results.
  • Develops technical documentation and understands moderately complex technical documentation.
  • Facilitates and leads small teams (1-3 people) for moderate work efforts, including estimating, coordinating, and tracking progress.
  • Participates in requirements sessions/interviews and documents clear requirements for moderate work efforts.
  • Mastering knowledge and skills of common software development methodologies.
• Level III:
  • Leads small teams (3-5 people) for complex work efforts, including estimating, coordinating, tracking progress, and creating status reports.
  • Presents and effectively communicates with leadership.
  • Participates in the definition of a QA plan.
  • Uses and coaches more junior team members and business partners on development methodologies.
• Level IV:
  • Leads large teams (5+ people) for highly complex work efforts, including estimating, coordinating, and tracking progress.
  • Leads multiple development methodologies and tools, contributing to the maturity and growth of the Cambia delivery lifecycle.
  • Leads requirements sessions/interviews for cross-functional and highly complex work efforts.
  • Guides groups to consensus and influences change.
  • Demonstrated familiarity with various technologies, including application development languages, client/server systems, security, web servers, and third-party integration tools.
  • Partners with developers and architects to assess relevant information and recommend solutions to complex business problems.
  • Works with partners/vendors/clients to pinpoint and resolve data/integration issues.
  • Familiarity with architectural abstractions and design patterns.

Responsibilities

• Read and create simple structured specifications such as use cases and story cards.
• Read and understand design and business models, including basic technical understanding.
• Write SQL queries and read simple data models.
• Act as a liaison between the development team and end users to create deliverables, including analysis, development (e.g., writing SQL/scripting), quality, and validation.
• Provide level 1 on-call support as needed, including application monitoring, issue identification and routing, and on-call support communications.
• Manage tasks on smaller work efforts in support of the software development methodology.
• Actively acquire in-depth knowledge of health care and insurance terminology and concepts.
• Provide estimates for small tasks, increasing accuracy as the work effort progresses.

Work Environment

• Work primarily performed in an office environment.
• Travel may be required, locally or out of state.
• May be required to work outside normal hours, including being on call 7 days per week, 24 hours per day.

Pay

Pay ranges vary based on the candidate's work location and level. The expected hiring range, full salary range, and bonus target are as follows:

• Systems Analyst I:
  • Oregon, Washington, Utah, and Idaho: Expected hiring range $59K - $74K, full salary range $59K - $97K, bonus target 10%.
  • North Dakota: Expected hiring range $26.00 - $34.00/hour, full salary range $26.00 - $42.00/hour.
• Systems Analyst II:
  • Oregon, Washington, Utah, and Idaho: Expected hiring range $72K - $90K, full salary range $72K - $117K, bonus target 10%.
  • North Dakota: Expected hiring range $66K - $86K, full salary range $66K - $106K.
• Systems Analyst III:
  • Oregon, Washington, Utah, and Idaho: Expected hiring range $87K – $109K, full salary range $87K – $142K, bonus target 15%.
  • North Dakota: Expected hiring range $80K - $106K, full salary range $80K - $133K.
• Systems Analyst IV:
  • Oregon, Washington, Utah, and Idaho: Expected hiring range $104K – $131K, full salary range $104K – $171K, bonus target 15%.
  • North Dakota: Expected hiring range $101K – $134K, full salary range $101K – $167K.

Benefits

• Medical, dental, and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure, in addition to 10 company-paid holidays.
• Market-leading retirement plan with a company match on employee 401(k) contributions and potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental leave (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation with over 100 years of history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Cambia offers:

• Opportunities to work alongside diverse teams building cutting-edge solutions to transform health care.
• A competitive salary and generous benefits while doing work that changes lives.
• Career growth with a company committed to helping you succeed.
• Opportunities to give back to your community through Cambia-supported outreach programs.
• Employee resource groups to connect with colleagues who share similar interests and backgrounds.

We believe a career at Cambia is more than just a paycheck – our compensation package includes competitive base pay, a market-leading 401(k) with a significant company match, bonus opportunities, and more.

Additional Information

• Most roles offer work-from-home options. To qualify, employees must have a wired internet connection (not satellite or cellular) with a minimum upload speed of 5Mb and a minimum download speed of 10Mb.
• As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company.