Systems Analyst I-IV, DOE

Hybrid role (3 days/week in office) at our Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargo offices. Candidates must reside within commutable distance of that location or be willing to relocate.

About the role

Join our Cause to create a person-focused and economically sustainable health care system. As a member of the DTS Member Management team, the Systems Analyst participates in a team environment for the development, maintenance, and delivery of product/application(s) and data integrations as an integral part of a multi-functional team. This position is generally responsible for business, data, and product/application analysis. This role requires business, analytical, design, interpersonal, technical, and administrative skills in performing day-to-day work.

Qualifications

• Systems Analyst I: Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field and a minimum of 1 year of business or system experience developing requirements for projects where computer software is created, or an equivalent combination of education and/or experience.
• Systems Analyst II: Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field and a minimum of 2 years of business or system experience developing requirements for projects where computer software is created, or the equivalent combination of education and/or experience, including experience with methodologies and structured analytical approach.
• Systems Analyst III: Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field and a minimum of 5 years of business or system experience developing requirements for projects where computer software is created, or the equivalent combination of education and/or experience, including experience with methodologies and structured analytical approach.
• Systems Analyst IV: Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field and a minimum of 8 years of business or system experience developing requirements for projects where computer software is created, or the equivalent combination of education and/or experience, including experience with methodologies and structured analytical approach.

Skills and Attributes

• Ability to work with teammates and business partners to gather, translate, and document system requirements to support transforming requirements into effective technology solutions.
• Ability to create simple story cards, understand simple acceptance criteria, verify results, develop simple technical documentation, and understand technical documentation and concepts.
• Ability to coordinate and facilitate one-to-one and small groups (3-5) of customers or other analysts for small work efforts.
• Ability to develop positive relationships among business partners, teammates, and management.
• Ability to follow direction, collaborate effectively with peers to provide results, and relay status to management and peers in a timely manner.
• Able to plan and manage their own work with minimal supervision.
• Ability to apply critical thinking and listening skills, rigorous logic, and other methods to contribute to solving problems, look beyond the obvious, ask probing questions, see hidden problems, and step up to conflicts.
• Ability to communicate clearly and directly in writing and verbally, and skillfully manage questions.
• Exposure and knowledge of common software development methodologies.
• Able to contribute to a QA strategy.

Additional Requirements by Level

Level II

• Understands moderately complex acceptance criteria enough to verify results; develops technical documentation and can understand moderately complex technical documentation.
• Ability to facilitate and lead small teams (1-3) for moderate work efforts, including estimating, coordinating, tracking progress, inspiring others to complete tasks on time, and assisting with resolving issues.
• Able to participate in requirements sessions/interviews and document clear requirements for moderate work efforts.
• Mastering knowledge and skills of common software development methodologies.

Level III

• Ability to lead small teams (3-5) for complex work efforts, including estimating, coordinating, tracking progress, inspiring others to complete tasks on time, assisting with resolving issues, and creating status reports.
• Ability to present and effectively communicate with leadership.
• Ability to participate in the definition of a QA plan.
• Ability to use and coach more junior team members and business partners on development methodologies.

Level IV

• Ability to lead large teams (5+) for highly complex work efforts, including estimating, coordinating, tracking progress, inspiring others to complete tasks on time, and assisting with resolving issues.
• Ability to lead multiple development methodologies and tools and contribute to the maturity and growth of the Cambia delivery lifecycle.
• Able to lead requirements sessions/interviews for cross-functional and highly complex work efforts.
• Ability to guide groups to consensus and influence change.
• Demonstrated familiarity with various technologies, which may include application development languages and packages, client/server systems, security (may include firewalls/encryption products), web servers and applications, and various third-party utilities and tools for integrating applications with databases and legacy systems.
• Demonstrated ability to partner with developers and architects to assess relevant information, validity, and recommend the best solutions to complex business problems.
• Demonstrated ability to work with partners/vendors/clients and pinpoint/resolve data/integration issues.
• Familiarity with architectural abstractions and design patterns.

Responsibilities

• Read and create simple structured specifications such as use cases and story cards.
• Read and understand design and business models, including basic technical understanding.
• Write SQL queries and read simple data models.
• Understand and participate in the creation of deliverables by acting as a liaison between the development team and end users.
• Contribute to deliverables including analysis, development (may include writing SQL/scripting), quality, and validation.
• Provide level 1 on-call support as needed, including application monitoring, issue identification and routing, and on-call support communications.
• Manage tasks on smaller work efforts in support of the software development methodology.
• Actively acquire in-depth knowledge of healthcare and insurance terminology and concepts.
• Provide estimates for small tasks, increasing accuracy as the work effort progresses.

Work Environment

• Work primarily performed in an office environment.
• Travel may be required, locally or out of state.
• May be required to work outside normal hours, including being on call 7 days per week, 24 hours per day.

Pay

• Systems Analyst I:
  • Oregon, Washington, Utah, and Idaho: Expected hiring range is $59K - $74K, full salary range is $59K - $97K, bonus target is 10%.
  • North Dakota: Expected hiring range is $26.00 - $34.00/hour, full salary range is $26.00 - $42.00/hour.
• Systems Analyst II:
  • Oregon, Washington, Utah, and Idaho: Expected hiring range is $72K - $90K, full salary range is $72K - $117K, bonus target is 10%.
  • North Dakota: Expected hiring range is $66K - $86K, full salary range is $66K - $106K.
• Systems Analyst III:
  • Oregon, Washington, Utah, and Idaho: Expected hiring range is $87K - $109K, full salary range is $87K - $142K, bonus target is 15%.
  • North Dakota: Expected hiring range is $80K - $106K, full salary range is $80K - $133K.
• Systems Analyst IV:
  • Oregon, Washington, Utah, and Idaho: Expected hiring range is $104K - $131K, full salary range is $104K - $171K, bonus target is 15%.
  • North Dakota: Expected hiring range is $101K - $134K, full salary range is $101K - $167K.

Benefits

• Medical, dental, and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure, in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental leave (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. We offer:

• Opportunities to work alongside diverse teams building cutting-edge solutions to transform health care.
• A competitive salary and generous benefits while doing work that changes lives.
• Career growth with a company committed to helping you succeed.
• Opportunities to give back to your community through Cambia-supported outreach programs.
• Employee resource groups to connect with colleagues who share similar interests and backgrounds.

We believe a career at Cambia is more than just a paycheck – our compensation package includes competitive base pay, a market-leading 401(k) with a significant company match, bonus opportunities, and more.

Remote Work Requirements

We are happy to offer work-from-home options for most roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular, with a minimum upload speed of 5Mb and a minimum download speed of 10Mb. As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon