Systems Administrator (US)

Your Key Responsibilities

• Daily monitoring and administration of computer systems and networks
• Installing and configuring computer hardware, software, systems, networks, and printers
• Timely response to local or remote service and support requests across the company
• User account administration on software platforms
• Planning and executing new initiatives to extend our capabilities
• Maintaining data security and availability across our systems
• Documenting processes and procedures
• Improving systems and connectivity through automations and integrations
• Supporting offshore teams and occasionally performing out-of-hours maintenance as needed, with assistance from third-party partners
• Reporting on key operational metrics and department objectives to Management

Minimum Criteria

• Must be authorized to permanently work in United States
• A relevant qualification from a reputable education organization (e.g. Bachelor of Computer Science) or relevant experience
• Experience in administering Microsoft, MacOS and Linux operating systems
• Experience with Proxmox and VMware products and public cloud (e.g. AWS, Azure)
• Extensive knowledge of Microsoft software, including Active Directory, Windows Server
• Extensive knowledge of Microsoft 365 products, particularly Intune, Entra, Teams and Exchange Online
• Problem-solving skills and a positive customer service attitude
• Experience in communicating with clients and service providers
• Excellent verbal and written English communication skills
• Ability to work independently and as part of a team
• Familiarity with any of M-Files, Sharepoint, Veeam, pfSense, Unifi and 3CX

Favorable Criteria

About Us Ingenuity Design Group is a leading product development team, full of passionate engineers and designers. At Ingenuity, we are committed to designing innovative products, which lead to the success of our clients and the fulfillment of our team. We do everything with professionalism, integrity, and passion. We are seeking talented individuals to join our growing multi-disciplinary development team, who are ready to be challenged and nurtured in their careers. The Ingenuity team provides comprehensive design services to leading US and international companies for a wide range of industries. These include consumer, commercial, industrial, automotive, biomedical, mining applications and much more. Being a part of the Ingenuity team presents a unique opportunity for creative and professional engineers to develop and deepen their skills. Our development team spans electronics, embedded, iOS, Android, Linux app, web servers, industrial and mechanical design and more. Working alongside other experienced designers, Ingenuity supports team development and growth through mentoring, collaboration and training. Ingenuity also fosters an open environment where team members can personally contribute to the company’s development and success.

Location

Our Denver office is located in Golden. We provide workplace flexibility by allowing staff to work from home for part of the week.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance