Systems Administrator, Tech Infrastructure

About the Role

The Command Center is the centralized hub for monitoring, analyzing, and optimizing the firm’s technological ecosystem to ensure operational stability and performance. It proactively evaluates alerts, identifies anomalies, and coordinates cross-functional workflows to maintain infrastructure health, application reliability, and service availability. By leveraging real-time dashboards, advanced monitoring tools, and data-driven insights, the Command Center enables rapid detection, efficient triage, and continuous improvement.

Responsibilities

• Translate functional specifications into detailed guidance for development.
• Examine and evaluate current systems, and identify requirements.
• Liaise with users to track additional requirements and features.
• Document interfaces between new and legacy systems.
• Collaborate with developers to produce new systems.
• Validate changes by testing programs.
• Identify, elicit, and document user/project requirements using appropriate modeling techniques.
• Analyze requirements and validate with original users to eliminate confusion.
• Outline verification criteria to ensure requirements are met.
• Maintain documentation and traceability throughout the project.
• Support collection of business requirements using document analysis and workflow analysis to express requirements clearly and succinctly.
• Support and contribute to the documentation of "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability.
• Produce accurate reports by collecting data from standard sources and inputting it into standard formats.

Requirements

• Express user needs in terms of business requirements, identify current capability of the business to deliver, conduct build or buy analyses, and recommend preferred approach.
• Conduct gap analysis between current and future states to identify components of the overall change strategy.
• Plan, organize, prioritize, and oversee activities to efficiently meet objectives.

Qualifications

• Bachelor’s degree in Accounting, Business Administration, or Computer and Information Science.
• 4 to 6 months of general work experience.
• 0 to 3 months of manager experience.

Pay

Salary Range: $60,000.00–$100,000.00.

Benefits

This position is eligible for a benefits package that may include:

• Medical, dental, and vision insurance.
• Life insurance, critical illness insurance, and accident insurance.
• Disability benefits.
• Retirement savings.
• Paid time off (including vacation, holidays, and sick leave).
• Parental leave.

Eligibility for benefits and specific offerings may vary based on position and employment status.

Schedule

• Travel: Less than 25%.
• Workstyle: Resident.