Systems Administrator (onsite at Muskegon Community College)

We need to output only HTML fragment with sections: About the role? Actually the posting includes "About Ellucian" (company description) and "About The Opportunity". The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include. The posting includes: - About Ellucian (company description) - About The Opportunity (role description) - Where You Will Make An Impact (list of duties) - What You Will Bring (requirements/qualifications) - What makes #Ellucianlife (benefits) We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role (maybe combine About Ellucian and About The Opportunity). Responsibilities: Where You Will Make An Impact (list of duties). Requirements/Qualifications/Skills: What You Will Bring (list). Benefits: What makes #Ellucianlife (list). Pay and Schedule not present, so omit. We must not repeat job title heading. So we will output sections:

About the role

with prose about Ellucian and opportunity. Then

Responsibilities

with

• list of duties. Then

  Requirements

  maybe combine qualifications and skills. Or we could have separate sections: Requirements, Qualifications, Skills. But instruction: Prefer a few substantive sections over many thin ones. So we can combine into one

  Qualifications

  or

  Requirements

  . Which is better? The posting lists "What You Will Bring" which includes knowledge/experience items. That's qualifications/skills. So we can use

  Qualifications

  with list. Benefits:

  Benefits

  with list. We must preserve all substantive information. So we need to include the company description text exactly (or close). Must not invent or summarize away detail. We can keep the prose as is, maybe split into paragraphs. We need to remove boilerplate: cookie/navigation/legal/EEO etc. There's none visible besides maybe "What makes #Ellucianlife" which is benefits. We must not include duplicated lines. Ensure we don't repeat. Let's extract content: About Ellucian paragraph: "Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes." About The Opportunity: "We are seeking a Systems Administrator to join our IT team at Muskegon Community College. As a Systems Administrator, you will play a critical role in overseeing and managing the administration of various systems essential to Muskegon Community College's operations. Your responsibilities will encompass system design, configuration, maintenance, and support. You will work collaboratively with cross-functional teams to ensure the reliability, security, and efficiency of our IT infrastructure. The System Administrator position is highly technical in nature. The position involves network and server design, administration, configuration, installation, upgrades, security, and troubleshooting. Duties are performed on a variety of network hardware with an emphasis on Cisco network switches, firewalls and wireless, Windows servers and Microsoft HyperV virtualization. This position is in support of Muskegon Community College and reports to the Director, Technical Services." Where You Will Make An Impact: list: - System Administration: Administer and maintain a diverse range of systems, including but not limited to: - Microsoft Windows Server, AD, DHCP, DNS - Virtualization platform (Hyper-V) - Cloud infrastructure (Azure) - Database management systems (SQL Server) - Network and storage systems (Cisco IOS) (Alletra SAN) - VPN access and Site to Site VPN (Cisco Meraki) - Backup and disaster recovery solutions (Veeam) - Identity and access management systems (Azure SSO) - Monitoring and alerting tools - Administration of Zoom phone system - System Design and Optimization: Collaborate with IT and business stakeholders to design, implement, and optimize systems to meet evolving business needs. Ensure system performance, scalability, and reliability. - Security and Compliance: Implement and maintain security best practices, conduct regular system audits, and ensure compliance with industry standards and regulations. - Troubleshooting and Issue Resolution: Diagnose and resolve complex technical issues, provide technical support, and coordinate with vendors when necessary. - Documentation: Maintain detailed documentation of system configurations, procedures, and troubleshooting guides. - Backup and Recovery: Maintain disaster recovery strategies to safeguard critical data and ensure business continuity. - User Support: Provide technical support to end-users, assist with system-related inquiries, and conduct training as needed. - Team: Be part of a team. Share knowledge. Mentor. Be open, honest, and have a positive attitude. - Other: Ability to work occasional nights and weekends to deal with outages and maintenance windows. What You Will Bring: - Cisco/Meraki knowledge (switch, firewalls, wireless) - MFA and SSO experience (Azure) - Windows server/Active Directory experience - Well-Rounded HyperV Virtualization experience - Communicate professionally (verbal and written) - Ability to handle sensitive data - Presentable, punctual and reliable - Ability to use his/her knowledge to solve complex network related issues - Some experience configuring/managing IPsec tunnels and VPNs - Some experience in network design in a cloud or hybrid cloud infrastructure (Azure) - Some experience in VoIP systems and network design What makes #Ellucianlife (benefits): - Comprehensive health coverage: medical, dental, and vision - Flexible time off - Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests - 401k w/ match & BrightPlan - to help you save for the future - Parental Leave - 5 charitable days to support the community that supports us - Telemedicine - Wellness - Headspace Care (mental health) - Wellbeats (virtual fitness classes) - RethinkCare & Wellthy– caregiver support - Diversity and inclusion programs which provide access to internal employee resource groups - Employee referral bonuses to encourage the addition of great new people to the team - We Foster a learning culture with: - Education Assistance Program - Professional development opportunities - LinkedIn Learning We need to output HTML fragment only. We'll structure:

  About the role

  Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

  We are seeking a Systems Administrator to join our IT team at Muskegon Community College. As a Systems Administrator, you will play a critical role in overseeing and managing the administration of various systems essential to Muskegon Community College's operations. Your responsibilities will encompass system design, configuration, maintenance, and support. You will work collaboratively with cross-functional teams to ensure the reliability, security, and efficiency of our IT infrastructure. The System Administrator position is highly technical in nature. The position involves network and server design, administration, configuration, installation, upgrades, security, and troubleshooting. Duties are performed on a variety of network hardware with an emphasis on Cisco network switches, firewalls and wireless, Windows servers and Microsoft HyperV virtualization. This position is in support of Muskegon Community College and reports to the Director, Technical Services.

  Responsibilities

  • System Administration: Administer and maintain a diverse range of systems, including but not limited to:
    • Microsoft Windows Server, AD, DHCP, DNS
    • Virtualization platform (Hyper-V)
    • Cloud infrastructure (Azure)
    • Database management systems (SQL Server)
    • Network and storage systems (Cisco IOS) (Alletra SAN)
    • VPN access and Site to Site VPN (Cisco Meraki)
    • Backup and disaster recovery solutions (Veeam)
    • Identity and access management systems (Azure SSO)
    • Monitoring and alerting tools
    • Administration of Zoom phone system
  • System Design and Optimization: Collaborate with IT and business stakeholders to design, implement, and optimize systems to meet evolving business needs. Ensure system performance, scalability, and reliability.
  • Security and Compliance: Implement and maintain security best practices, conduct regular system audits, and ensure compliance with industry standards and regulations.
  • Troubleshooting and Issue Resolution: Diagnose and resolve complex technical issues, provide technical support, and coordinate with vendors when necessary.
  • Documentation: Maintain detailed documentation of system configurations, procedures, and troubleshooting guides.
  • Backup and Recovery: Maintain disaster recovery strategies to safeguard critical data and ensure business continuity.
  • User Support: Provide technical support to end-users, assist with system-related inquiries, and conduct training as needed.
  • Team: Be part of a team. Share knowledge. Mentor. Be open, honest, and have a positive attitude.
  • Other: Ability to work occasional nights and weekends to deal with outages and maintenance windows.

  Qualifications

  • Cisco/Meraki knowledge (switch, firewalls, wireless)
  • MFA and SSO experience (Azure)
  • Windows server/Active Directory experience
  • Well-Rounded HyperV Virtualization experience
  • Communicate professionally (verbal and written)
  • Ability to handle sensitive data
  • Presentable, punctual and reliable
  • Ability to use his