System Administrator -On Campus Position

Essential Duties And Responsibilities

• Configures hardware, software and operating systems to ensure that business operations maintain high availability.
• Designs/Ensures system integration success between critical systems.
• Designs group policies and access control lists to ensure compatibility with organizational standards, business rules, and needs.
• Manages, monitors and troubleshoots Microsoft Active Directory and LDAP.
• Manages Multi Factor Authentication and Single Sign-on in conjunction with other IT personnel.
• Maintains system access management including system accounts.
• Maintains databases and application programming interfaces as required.
• Maintains accounts, network rights, and access to systems and equipment.
• Conducts functional and connectivity testing to ensure continuing operability.
• Develops and documents systems administration standard operating procedures.
• Maintains baseline system security according to organizational policies.
• Plans, executes, and verifies data redundancy and system recovery procedures.
• Installs, updates, and troubleshoots systems/servers. This includes upgrades and patch management.
• Checks system hardware availability, functionality, integrity, and efficiency.
• Complies with organization systems administration standard operating procedures.
• Manages system/server resources including performance, capacity, availability, serviceability, and recoverability.
• Maintains Microsoft Azure environment, Microsoft Exchange/Outlook, Microsoft Office 365 tenants and Microsoft Defender.
• Manages Mobile Device Management systems such as Microsoft Intune.
• Applies SSL Certificates to systems and servers.
• Serves as SharePoint administrator.
• Oversees installation, implementation, configuration, and support of system components.
• Diagnoses faulty system/server hardware.
• Performs repairs on faulty system/server hardware.
• Troubleshoots hardware/software/network interface and interoperability problems.
• Assists users with retrieving documentation and data.
• Administers teleconferencing technologies such as Zoom, Microsoft Teams, and Dialpad.
• Sets up and maintains system backups and data backups.
• Understands cloud computing requirements.
• Understands web services and web site management.
• Writes scripts/programming code to automate tasks like software installation, setting configurations, and system monitoring.
• Ensures security through access controls, backups and firewalls under the direction of the Technical Director (TD) and the Chief Information Security Officer (CISO).
• Develops documentation to include technical information, diagrams, manuals, Standard Operating Procedures and IT policies as required.
• Interacts with the Executive Director of Applications (EDA) to ensure system availability and efficiency.
• Develops training materials for staff as required.
• Investigates new technologies and interacts with vendors under the direction of the Technical Director and the Vice President of Information Technology (VPIT).
• Follows information security protocols under the direction of the CISO.
• Follows change management and project management protocols as developed by the information technology department.
• Provides regular and ad hoc system reports as required, including responses for public information requests (PIRs).
• Participates in IT project planning as required.
• Participates in College events and exercises as required.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is frequently required to stand.
• The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.