Systems Administrator Mid-Level

Responsibilities

• Supports implementation, troubleshooting, and maintenance of IT systems.
• Manages IT system infrastructure and associated processes.
• Provides support for day-to-day operations, monitoring, and problem resolution for various IT devices.
• Handles Tier 1 and Tier 2 help desk and escalation issues.
• Communicates status to agency management and internal customers.
• Supports the dispatch system and handles hardware-related issues.
• Configures and manages UNIX and Windows operating systems.
• Installs, loads, troubleshoots, and maintains network components.
• Implements operating system enhancements and updates to improve system reliability, security, and performance.
• Creates and maintains RedHat Linux virtual machines in a cloud infrastructure (Amazon AWS).
• Evaluates systems for IAVA compliance and applies necessary security updates/patches.
• Performs command line system administration tasks on virtual machines.
• Handles regular system backups and periodically tests backups for functionality.
• Communicates with developers and DevOps team members for system administration support.

Essential Duties and Responsibilities

• Applies patches and upgrades.
• Troubleshoots server issues.
• Administers customer accounts.
• Deploys monitoring tools.
• Deploys applications and tools.
• Assists with escalated customer tickets.
• Installs and cabled equipment.

Desired

• Syslog/NxLog
• Nagios or similar monitoring applications
• Scripting experience (Python/Perl)

Benefits

• 401K plan with company contributions (safe harbor and profit sharing)
• 11 Federal holidays, 21 Days PTO
• Medical, Dental, & Vision with substantial company contributions
• Company provided Life, LTD, and STD Insurance
• Health Savings Accounts/Flexible Spending Accounts
• Referral Bonuses
• Performance Bonuses
• Tuition Assistance for Education, Training, and Professional certifications
• Career Development

Pay

• The salary range for this position is: $155,000-205,000

Qualifications

• TS/SCI clearance with FS Polygraph
• Bachelor’s degree in a technical discipline
• 10 years’ experience as a Systems Administrator in programs of similar scope, type, and complexity
• 5 years of additional Systems Administration experience may be substituted for a bachelor’s degree
• Linux command line system administration (CentOS, RedHat, Amazon Linux, or equivalent)
• Experience applying system updates via yum or equivalent patching repository
• Experience working within a cloud environment (Amazon AWS, Azure, or equivalent cloud infrastructure with virtual machines)
• Experience or knowledge of RedSeal Network Mapping tool a plus
• Knowledge of software deployed on systems a plus but not required (Elasticsearch, Docker, Kubernetes, Nifi)