Systems Administrator III, Health Systems - Inpatient Pharmacy - (Durational until end of 2028)

About the role

This Position will be responsible for interacting with inpatient pharmacy users regarding KP HealthConnect build primarily for inventory. In order to build the tools end users will be using to support inpatient inventory, a strong sense of inpatient workflows related to inventory management will be paramount in communicating back to inpatient pharmacy business.

Responsibilities

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Mets timelines to drive the delivery of appropriate, sustainable, and prompt solutions.
• Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues.
• Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement.
• Assists technical and project team members to resolve system problems and application-specific issues.
• Escalates identified issues, risks or problems to lead administrators according to processes.
• Plans and performs complex system configuration.
• Sustains communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
• Defines and tests maintenance and refresh activities.
• Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure.
• Assists with application-oriented administration and technical support for production and non-production environments.
• Sustains vendor support activities, as appropriate.
• Recommends and executes performance tuning and optimization activities.
• Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others.

Requirements

• Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience.
• Bachelor's degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
• Two (2) years experience as a licensed health care practitioner (e.g., nurse, pharmacist, respiratory therapist, etc.).
• Three (3) years system administration experience.
• One (1) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
• One (1) year in an informal leadership role working with IT or operational teams.
• Two (2) years experience working in a large matrixed organization.
• Three (3) years experience writing documentation or standard operating procedures related to system administration.
• Two (2) years experience in EPIC administration and configuration.
• Two (2) years experience in the administration and custom configuration of large of-the-shelf applications or software packages.
• EPIC certification OR completion of an accredited EPIC Proficiency training program.
• Inpatient pharmacy experience
• Knowledge in inventory workflows in the inpatient pharmacy setting
• Knowledge of pharmacy related systems including Pyxis ES, CII Safe, and Epic

Qualifications

• Strong communicator

Skills

• Analytical Skills
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Dependability
• Health Care Industry
• Problem Solving

Benefits

Note: For CDIP IPIP Project. Durational position until end of 2028. Not eligible for severance pay.

Pay

Details on pay will be provided during the interview process.

Schedule

Details on schedule will be provided during the interview process.