Systems Administrator

About the role

We are actively seeking a candidate who is well-versed in troubleshooting and resolving issues within Microsoft Intune-managed environments, while also operating effectively across desktop support, endpoint management, security compliance, and network-related challenges. This role is in support of a secure and enterprise scale environment with federally regulated compliance requirements.

Responsibilities

• Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment
• Provide hands-on desktop support in an enterprise environment, including OS, hardware, and user-facing issues
• Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness
• Operate effectively across multiple functions—including endpoint management, support, security, and asset management—without reliance on rigid team boundaries
• Maintain and enhance user experience, security requirements, and operational efficiency

Requirements

• Bachelor’s degree in information systems or relevant field and 3+ years practical experience in the field
• Ability to obtain public trust clearance
• Ability to self-manage work tasks using M365 based tools
• Demonstrated and proven ability to independently resolve issues, improve day-to-day operations with self-driven initiatives, and operate with a growth mindset
• Hands-on experience administering or operating network access controls in the form of IP:Port or URL based filters
• Practical experience managing enterprise desktops within a Microsoft Intune managed environment
• Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment – ideally including peripheral device management, asset management, and VOIP operations
• Understanding and practical exposure with regulatory controls, baselines, and security policies within an Azure Entra and Intune based environment with enterprise desktops and endpoints (CIS benchmarks, STIG, etc)
• Located near Indianapolis, IN and willing to be on-site in support of the mission
• Must have Intune (in experience) managing applications/devices - very hands on
• Implementing policies in Intune/password controls/device media/Security Hardening
• Ownership of their projects
• Self-starter

Qualifications

• Must be able to obtain a Public Trust clearance
• Must be able to work on site
• Conversion salary is $37.48 - $37.48/hr