Systems Administrator

Position Overview

The Systems Administrator is responsible for maintaining and supporting KANA’s server infrastructure, cloud services, enterprise applications, and data systems. This role ensures the reliability, security, and performance of critical technology systems while providing advanced technical support and guidance to IT staff.

Key Responsibilities

• Administer and maintain on-premises and cloud-based server infrastructure and business applications
• Manage physical and virtual servers, including provisioning, patching, performance monitoring, and lifecycle management
• Support enterprise storage, file services, backup systems, and disaster recovery solutions
• Administer Microsoft Active Directory, Entra ID, Group Policy, authentication services, and identity management technologies
• Manage Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, and Intune
• Maintain system performance, security, capacity, and availability; proactively address risks and issues
• Support vulnerability remediation, patch management, and infrastructure security initiatives
• Serve as the senior escalation point for complex technical issues and provide advanced support to Help Desk staff
• Develop and maintain technical documentation, procedures, and system standards
• Participate in system upgrades, testing, implementation projects, and change management activities
• Coordinate with vendors, technology partners, and internal stakeholders to support organizational technology needs

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field required; equivalent combination of education and experience considered
• Five years or more of experience in systems administration, server support, or enterprise infrastructure management
• Experience administering Microsoft server environments, Active Directory, Microsoft 365, and cloud technologies
• Strong knowledge of virtualization, enterprise storage, backup systems, and disaster recovery practices
• Experience with cybersecurity best practices, patch management, and systems monitoring tools
• Excellent troubleshooting, analytical, and problem-solving skills
• Strong communication and documentation abilities
• Ability to travel to remote communities by small aircraft when needed

Benefits & Perks

• 401(k) retirement plan with a 7% employer contribution beginning in year two, paid regardless of employee contribution
• Paid Parental Leave
• 80% employer-paid medical, dental, and vision coverage
• Access to 20+ medical plan options through federal OPM benefits
• Employer-paid life insurance at 2.5x annual salary
• AD&D, short-term, and long-term disability coverage
• Generous paid time off and 13 paid holidays
• Free gym membership to the KANA Wellness Center
• Employee Assistance Program (EAP)
• Tuition assistance and reimbursement programs
• Leadership development and internal advancement opportunities
• Eligibility for IHS and NHSC loan repayment programs (role dependent)
• Potential temporary housing assistance for relocating employees, based on availability

Work Schedule

KANA’s standard work schedule is 37.5 working hours per week, consisting of 7.5 paid working hours per day plus a one-hour unpaid lunch break (8.5 hours on site per day).

Values

KANA’s work is guided by Courtesy, Caring, Respect, Sharing, and Pride. We seek leaders who embody these values in how they lead teams, steward resources, and serve the community.

Life In Kodiak

Located on beautiful Kodiak Island, this role offers the opportunity to build meaningful community connections while experiencing Alaska’s unique coastal lifestyle, outdoor recreation, and close-knit community.