Systems Administrator (4698C) - BSL/EPS

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Departmental Overview

This position is a member of the systems administration team responsible for the development, deployment, and support of IT infrastructure at the Berkeley Seismology Lab (BSL). This position also extends technical support to the Earth and Planetary Sciences Department (EPS) by serving as the local EPS tech support representative. The environment supports a diverse community of staff, faculty, students, researchers, and administrators and includes Linux servers, data storage, tape backups, printers/copiers, conference/classroom AV equipment, kiosks, and laptops.

The Systems Administrator provides ongoing hardware and administrative IT support, as well as ad hoc tech consulting to the user community within these two departments. This position also acts as a local IT security and networking point of contact for the UC Berkeley IT group who manage the greater campus IT ecosystem.

This is a joint recruitment effort between the Berkeley Seismology Lab (BSL) and the Department of Earth and Planetary Sciences (EPS). The selected hire will work full-time, with 50% of their time dedicated to BSL and 50% to EPS, supporting the operational needs of both units with separate reporting lines. While the departments are housed in the same building, they are located on separate floors.

Responsibilities

• Provides front-line tech support and consulting for a diverse community of staff, faculty, students, researchers, and administrators across multiple departments and research units.
• Determines actions required by user requests, escalating when appropriate.
• Maintains shared equipment such as printers/copiers, conference/classroom AV equipment, and kiosks.
• Maintains Linux servers, storage sub-systems, and equipment infrastructure.
• Inventories hardware, responds to hardware failures, works with vendor support, and manages hardware support contracts.
• Administers IT systems and services, including user accounts, space allocation, mailing lists, and tape backups.
• Monitors resource use, reports on growth patterns, and recommends expansions when appropriate.
• Recommends and purchases computer hardware, such as laptops, and accessories for users.
• Maintains an inventory of supplies, such as tapes, cables, ink/toner, and spare parts.
• Acts as local network and security point of contact for campus IT. Responds to security incidents. Coaches users on best security practices.
• Introduces new users to available resources and assists with networking needs and access.
• Other duties as assigned.

Requirements

• Bachelor's degree in related area and/or equivalent experience/training.
• Ability to communicate technical information in a clear and concise manner to a variety of roles, including staff, faculty, students, researchers, and administrators.
• Ability to interface with users in a calm, friendly manner.
• Self-motivated with the ability to work independently and as part of a team.
• Ability to problem-solve and learn effectively, especially when ad hoc needs arise.
• Ability to recommend and apply technologies, systems, and services to meet end user requests.
• Experience with Linux system operations, configuration, and management.
• Experience writing and editing scripts of moderate complexity used to perform system maintenance and administration.
• Understanding of system performance monitoring and actions that can be taken to improve or correct performance.
• Understanding of how system management actions affect users and dependent/related functions.
• Knowledge of computer security best practices and policies.

Preferred Qualifications

• Knowledge of computer peripherals, such as AV equipment, plotters, and scanners.
• Knowledge of facilities management, such as power and cooling.

Pay

The budgeted hourly range for this position is $45.84 to $60.21. This position is FLSA Non-exempt, paid biweekly, and eligible for full benefits.

Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.