System Program Manager

We are seeking an experienced Systems Program Manager to lead a team of developers, systems professionals, consultants, and contractors responsible for delivering and supporting critical enterprise applications.

Responsibilities

• Lead and supervise application development and systems programming teams, including external consultants and contractors.
• Manage the design, development, implementation, maintenance, and support of enterprise software applications and databases.
• Ensure the security, reliability, scalability, and performance of applications and database environments.
• Partner with stakeholders to identify business needs and deliver innovative technology solutions.
• Analyze project requests, prioritize workloads, allocate resources, and ensure timely completion of initiatives.
• Establish and enhance quality assurance standards and software development best practices.
• Collaborate with the Project Management Office (PMO) to monitor project progress, risks, and deliverables.
• Work with business users and software vendors to troubleshoot issues and implement cost-effective solutions.
• Evaluate and maintain development tools, platforms, and environments required to support business needs.
• Mentor team members, assess skills, identify training opportunities, and support professional development.
• Provide leadership with regular updates on project status, resource utilization, and potential risks.
• Conduct performance management activities including coaching, supervision, and employee evaluations.
• Oversee application and systems support operations, including 24x7 availability and incident response.
• Participate in special projects and technology initiatives as assigned by IT leadership.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field. Equivalent combination of education and experience may be considered.
• 7+ years of professional IT experience in application development, systems design, or software engineering.
• Strong experience with the system Odyssey.
• 5+ years of leadership or management experience overseeing technical teams.
• Strong software development and multi-platform programming experience.
• Demonstrated experience managing enterprise applications, databases, and software development lifecycles.
• Excellent communication, leadership, project management, analytical, and organizational skills.
• Strong interpersonal skills with the ability to collaborate effectively across technical and non-technical teams.
• Experience driving technology adoption, process improvements, and software development best practices.
• Ability to support mission-critical systems in a 24x7 operational environment.

Skills

• Enterprise application architecture and integration experience.
• Database administration and performance optimization.
• Agile and Scrum project delivery methodologies.
• IT governance, risk management, and security best practices.
• Experience leading digital transformation and modernization initiatives.