System Operator

Berkeley Electric Cooperative, Inc. is seeking a System Operator II (will consider System Operator Apprentice, System Operator I, or II).

About the Role

• Provide dispatch service and monitor and direct distribution system operations according to Cooperative policy.
• Monitor and direct the day-to-day operations of the Cooperative distribution system in a 24/7 capacity.
• Provide support and direction to line crews for outage restoration and daily operations.
• Ensure safe, reliable, and efficient operations of the electric power system, taking required action to assure public safety, quickly restore power, or prevent damage.
• Interact with operations, support, and engineering teams to ensure accuracy, stability, and enhancement of SCADA and supporting IT systems, as well as the electric infrastructure.
• Maintain complete, accurate, and detailed historical information through logs, lists, and other documentation as required by management and regulatory agencies.
• Execute switching orders, clearances, and reclose blocking of equipment to ensure safety of personnel and equipment.
• Provide responsive member service to a high level of satisfaction.

Reporting Relationships

Reports to: Operations Center Manager. Advises: System Operator I and Apprentice.

Requirements

• High School Diploma or equivalency is required.
• Completion of the Cooperative's System Operator Apprentice and I Training Modules, or equivalent training, is required.
• Completion of the Cooperative's System Operator II Training Module is required to become proficient.
• Three (3) years' experience as a System Operator Apprentice and I, or equivalent, is required. Directly related experience in customer service, dispatching, service planning, distribution design, and/or line work (preferably at a Cooperative) may substitute for some of this experience.
• Requires two (2) years in position to become proficient.

Skills & Knowledge

• Effective knowledge of electrical distribution system operations, including energy flow, switching, watts, voltages, and currents.
• Familiarity with voltage regulation and protective devices used on the system.
• Knowledge of Rural Utilities Service (RUS) construction specifications, National Electric Safety Code (NESC), OSHA regulations, and local and state codes.
• Knowledge of the Cooperative system service territory and areas served by various substations and circuits.
• Proficiency in operating SCADA, OMS, AMI, billing, call-out, mapping, radio, phone, and other systems used by a System Operator.
• Ability to operate efficiently under stressful circumstances during power outages and emergencies.
• Ability to read and follow maps.
• Valid South Carolina driver's license.
• Ability to communicate courteously and tactfully with members/consumers and the public.
• Clear and concise communication via phone, radio, email, and text.
• Proficiency in computer and software systems.
• Ability to multitask and stay focused.

Working Conditions

• Primarily a normal office working environment, with some outside work required.
• Overtime may be required.
• Subject to irregular hours during emergencies.
• Shift work required to ensure 24/7 operations center coverage.
• Ability to work alone and with others.