System Operations Trainer (Transmission)
Eversource will not offer immigration‑related sponsorship for this position (e.g., H‑1B, O‑1, J‑1, TN, E‑3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Role and Scope of Position
This role develops and implements Eversource transmission System Operations Training. Training includes both classroom and on‑the‑job instruction and incorporates conceptual and hands‑on instructional methods.
Essential Functions
- Performs analysis, design, development, implementation and evaluation in the context of Eversource transmission System Operations Training.
- Conducts System Operator Training program activities consistent with the Systematic Approach to Training, adult learning principles and training program policies and procedures.
- Incorporates simulation into Eversource transmission System Operations Training.
- Receives and evaluates training requests and presents them to System Operations Training management.
- Evaluates procedures, practices and regulatory changes and modifies System Operations Training materials as required.
- Evaluates and recommends vendor‑provided training content and services.
- Represents System Operations Training at meetings, on committees and at conferences.
- Assists operations management in the coordination of response to system emergencies and participates in event review teams and incident analyses as requested by operations management.
Technical Knowledge, Skills, Education, Licenses, and Certifications
Technical Knowledge / Skills
- Knowledge of electric transmission system operations and the functions of the various components that make up the Eversource electric transmission system.
- Thorough knowledge of electric system switching and tagging procedures and practices.
- Knowledge of Energy Management System (EMS), Dispatcher Training Simulator (DTS) and other operations support applications.
- Thorough knowledge of NERC Reliability Standards, OSHA regulation and other regulatory requirements.
- Knowledge of the Systematic Approach to Training.
- Knowledge of instructional design and adult learning principles.
- Familiarity with learning management systems.
- Proficient with classroom and online presentation technologies.
- Strong presentation skills.
- Strong written and oral communication skills.
- Strong analytical and problem‑solving skills.
- Ability to read and interpret electrical schematic diagrams.
- Effective communication and collaboration with personnel at various levels within Eversource, ISO‑NE, ISO‑NE satellites, participant companies, non‑utility generators and neighboring utilities.
- Proficient with Microsoft Office Suite.
Education
- Bachelor’s Degree in Electrical Engineering Technology or a related discipline, or an equivalent combination of education and experience.
Experience
- Five to ten (5‑10) years of experience in electric power distribution, transmission or generation.
- Four (4) years of experience as a System Operator (preferred).
- One (1) year of experience as a trainer in a formalized training program (preferred).
Licenses / Certifications
- Valid motor vehicle operator’s license.
- NERC Transmission Operator or higher certification (or must obtain within 6 months).
Competencies
- Build trusting relationships
- Manage and develop people
- Foster teamwork and cross‑functional collaboration
- Lead change
- Communicate strategic vision
- Create an engaged workforce
- Focus on the customer
- Take ownership & accountability
Compensation and Benefits
Eversource offers a competitive total rewards program. Salary is commensurate with experience and the position is eligible for a potential incentive. The annual salary range for this position is $128,360.00 – $142,620.00.
Emergency Response
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If hired, you will be assigned an Emergency Restoration duty and may be called to assist during an emergency outside of normal responsibilities, work hours, and location.