System Network Administrator with Database Experience

About the role

Belay Technologies is seeking a Senior System/Network Administrator with database experience to support the implementation, maintenance, and optimization of IT systems. This role is responsible for managing daily operations across client/server, storage, network, and mobile environments, while providing Tier 1 and Tier 2 support to diagnose and resolve issues.

Responsibilities

• Configure and maintain UNIX and Windows systems, ensuring system integrity, and enhance performance reliability across the infrastructure.
• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Provide in-depth experience in trouble-shooting IT systems.
• Build, configure, monitor and maintain virtual environments.
• Build, configure, monitor and maintain storage environments.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

Qualifications

• Ten (10) years’ experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
• A Bachelor’s degree in a technical discipline from an accredited college or university.
• Five (5) years of additional System Administrator experience may be substituted for a bachelor’s degree.
• TS/SCI clearance with polygraph.

Level 2 System/Network Administrator Capabilities

• Experience with MIM and Majestic is a plus.
• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Provide in-depth experience in trouble-shooting IT systems.
• Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to
• Build, configure, monitor and maintain virtual environments.
• Build, configure, monitor and maintain storage environments.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

Preferred Database Experience

• Maintain the integrity, security, and availability of database, Administer, maintain, and Implement policies and procedures for ensuring the security and integrity of the database(s).
• Organize and format data for efficient query and storage processes.
• Establish and maintain database user accounts.
• Perform disaster recovery, performance analysis and tuning, index maintenance, and monitoring of data.
• Develop policies and procedures for ensuring the security and integrity of the database(s).
• Evaluate requirements and recommends available DBMS products.
• Perform database and software life-cycle activities to ensure highest level of system performance and availability.
• Provide server administration with a variety of database products that include Oracle, SQL Server, and SYBASE.

Perks and Benefits

• 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
• 10% matching in 401(k) contributions vested on day one
• $5,000 annual training/tuition
• Student Loan Repayment Program
• 100% company-funded HSA
• Rich medical coverage (100% coinsurance)
• Dental coverage including orthodontia
• Up to $420,000 in life insurance, premiums 100% company funded
• Amazon Prime, gym reimbursement, monthly lunches, games and prizes
• Pet adoption program, generous referral bonus program, fun events, and more!

Pay

Salary Range: $114,000 to $164,000

Schedule

N/A