System Integration Business Analyst

About the role

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

Responsibilities

• Gather requirements through a variety of methods, such as leading workshops and conducting one-on-one interviews
• Write clear and comprehensive functional specifications for new and enhanced system features
• Collaborate with development teams to implement proposed solutions
• Communicate effectively with client sponsors and stakeholders to review designs and collect feedback
• Act as a central point of contact for development and QA staff throughout project lifecycles
• Provide timely updates on deliverables to project managers
• Support the integration of software components and third-party applications
• Gather, evaluate, and document client use cases and business processes
• Contribute to the creation of key project documents, such as schedules, quality management plans, testing plans, and conversion plans
• Support clients and stakeholders during planning and strategic discussions
• Identify and address project risks and issues to keep efforts on track and within budget
• Provide support to business development initiatives, including RFP review and writing

Requirements

• A minimum of 3 years of hand-on experience with cloud-based software
• Experience with COTS or SaaS solutions
• Experience in all phases of the system development life cycle using Agile, Waterfall and/or Hybrid Agile approaches
• Participation in the implementation of integrated solutions to modernize legacy systems and/or mainframe technology
• Proficient with MS Office (Project, Visio, Word, Excel, PowerPoint, SharePoint)

Qualifications

• Bachelor’s degree in any IT or Communications-related fields
• Familiarity with SQL fundamentals
• Knowledgeable about PMBOK, CMMI, Prosci OCM, IEEE, SEI
• Experience working with public-sector clients
• Experience creating user stories and acceptance criteria
• Experience in curating and delivering job training materials

Skills

• Certified DevOps Project Manager (DevOps PM)
• Certified Scrum Master (CSM) or SAFe Certified
• Certified Software Test Manager (CSTM)

Benefits

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.

Pay

$55,000 - $95,000

Schedule

Hybrid with travel/onsite requirements