System Engineer

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC, and IoT/Embedded customers worldwide. We are the #5 fastest-growing company among the Silicon Valley Top 50 technology firms.

About the role

Supermicro is seeking a System Engineer to lead the development and integration of Twinpro/Multi-Node system products for the Telco Edge, Cloud, and data center infrastructure. This role focuses on server product solutions, requiring strong communication among remote teams and on-site product leadership to meet roadmap expectations. You will collaborate with marketing and sales departments to promote products and interact directly with customers. This position involves product definition strategy, research into vertical-based customer solutions, and creating aggressive go-to-market plans. You will engage in technical, product development, marketing, and pre/post-sales support activities as a core member of the Server Product Management team.

Responsibilities

• Develop product roadmap and lead the development and integration of Twinpro/Multi-Node system products.
• Develop and deliver a clear strategy, partnering closely with marketing, engineering, and business development to provide complete server solutions to customers.
• Create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends, and business needs.
• Engage with customers at various levels, including senior executives, engineering, and product marketing, to convey capabilities and understand challenges.
• Escalate critical issues to high-level management and vendors for resolution.
• Provide product trainings to internal teams, sales teams, and customers.
• Offer 3rd level customer (internal and external) support as needed.

Qualifications

• BS or MS degree in Electrical Engineering or a related field; BA with 1+ years of related work experience preferred.
• Demonstrated experience in product marketing and/or product management, including managing products from concept through development, launch, and end-of-life.
• Strong knowledge of computer architectures and/or sales/product marketing business acumen.
• Proficiency in using hand and power tools for hardware installation.
• Ability to read and interpret technical drawings, schematics, and diagrams.

Skills

• Excellent presentation and communication skills.
• Strong problem-solving skills and attention to detail.

Pay

Salary range: $85,000 - $100,000. The final salary will depend on factors such as location, level, education, training, specific skills, years of experience, and internal comparisons. Candidates may also be eligible for bonus and equity award programs.

Benefits

Comprehensive benefits package.