System Analyst - Technical Architecture (Maximo)

Overview The System Analyst Technical Architecture role designs, supports, and improves enterprise technology solutions through architecture documentation, process workflows, compliance reviews, system monitoring, application support, and incident management. It requires software development and technical analysis experience, working knowledge of SQL and APIs, strong communication and organizational skills, and the ability to drive operational excellence. Experience with Maximo, Java, .NET/C#, AI tools is a plus. This position does not provide employment pursuant to the terms of a STEM OPT Training Plan. Responsibilities Core Responsibilities Develop and maintain architecture diagrams, technical documentation, and process workflowsConfigure Maximo and its mobile application using variety of programming languagesFacilitate workshops, technical reviews, and stakeholder meetings to gather requirements and validate solutionsMonitor system performance and recommend enhancements for reliability, efficiency, and scalabilityAssist in planning, road mapping, and analyzing technology components for vendor support and cybersecurity complianceMaintain and support applications, including but not limited to Maximo Asset ManagementReport critical issues, troubleshoot client problems, and collaborate with cross-functional teams and vendorsConduct incident triage, remediation, root cause analysis, and recommend preventive actionsStrengthen business relationships and communications, lead discussions, and proactively raise issuesPerform other related and assignments as required Qualifications Required Education/Experience Bachelor's Degree and a minimum of 2 years of relevant full-time work experience orAssociate's Degree and a minimum of 4 years of relevant full-time work experience orHigh School Diploma/GED and a minimum of 5 years of relevant full-time work experience Preferred Education/Experience Bachelor's Degree in Computer Science, Information Technology or related field and a minimum of 3 years of full-time relevant work experience in software development, enterprise systems analysis, SQL/API design, application support, and AI/GenAI solutions Relevant Work Experience Ability to drive operational excellence, support compliance requirements, and enable effective work management through system and process improvements, required Working knowledge of SQL for back-end development and/or API design, required Working knowledge of .NET/C# for back-end development and API design, preferred A minimum of 2 years of software development experience building production web and mobile applications and backend services, ideally in work and asset management, preferred A minimum of 2 years of business or technical analysis experience supporting enterprise solutions, ideally in work and asset management, preferred Familiarity with artificial intelligence tools or technologies is a plus. Bringing added value for process improvement and innovation, preferred Demonstrated ability to design or build AI/GenAI agents (e.g., Copilot, Azure AI, or similar platforms) to automate workflows or support decision-making, preferred Proven ability to communicate effectively, manage time efficiently, and maintain a high level of organization in a complex environment, required Demonstrated high energy level, understand the vital importance of commitment to excellence, and possess a high regard for the companys values, required Skills and Abilities Strong written and verbal communication skillsWell organized, detail oriented and flexible to handle multiple assignmentsInstills commitment to organizational goals Licenses and Certifications Driver's License Required Physical Demands Ability to push, pull, and lift up to 40 pounds Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.