System Analyst(ECM)

Scope

• Partner with Investment stakeholders to evaluate current enterprise content management (“ECM”) practices;
• Conduct interviews and analyze workflows to identify best practices, gaps, inefficiencies, legal and policy requirements, scope recommendations, improvement opportunities and risks.
• Elicit, analyze and document future state business and technical requirements related to ECM, data handling, and system enhancements.
• Recommend standardized approaches for document intake, storage, retrieval, approval, versioning, classification and retention.
• Design and implement standardized workflows and governance frameworks for content organization, classification, retention, and accessibility, including document libraries, metadata structures, taxonomy, content types, workflows, templates, and security frameworks.
• Create and maintain detailed documentation supporting file strategies, data flows, system processes, and operational procedures.
• Develop and execute testing strategies to validate system changes, document workflows, and process improvements.
• Support internal teams by developing job aids and conducting training on new technology and processes.
• Contribute to data analysis, reporting, and document-driven insights to inform decision-making.
• Proactively identify process improvement opportunities and drive solutions.
• Contribute to strategic initiatives and special projects as directed by the IDS Research Director.

Required Skills

• Bachelor’s degree from a four-year college or university.
• 7+ years of experience in business analysis, requirements gathering, document/data lifecycle management, and process improvement.
• 3+ years of experience supporting ECM strategies and enterprise data practices in a government, investment or financial services environment.
• Excellent critical thinking and problem-solving skills with strong attention to detail.
• Proven experience creating clear, structured technical documentation (e.g., requirements, process maps, data and document flows).
• Strong verbal and written communication skills with the ability to translate complex concepts into clear business terms.
• Demonstrated ability to collaborate effectively in a cross-functional team environment.
• Demonstrated ability to work independently and proactively identify and address areas needing attention or improvement.

Additional Preferred Skills

• Familiarity with process automation tools used to improve efficiency and reduce manual effort.
• Experience working with reporting tools and dashboards to support business insights and decision-making.
• Understanding of investment, financial services, or a related business environment.

Pay

Details TBD

Schedule

Details TBD