System Administrator with Security Clearance

Duties & Responsibilities

• Oversee the testing of products from development to operational deployment, collaborating with Scrum Masters and developers.
• Create and manage IAM roles and policies to enforce strict access control principles and maintain a secure cloud environment.
• Proactively monitor the health and performance of systems and websites using tools like CloudWatch, Kibana/Elasticsearch, and Tableau.
• Troubleshoot and resolve system issues by analyzing logs on EC2 Linux instances within AWS.
• Work on tickets in a timely manner, adhering to Service Level Agreements (SLAs) and providing efficient support to internal stakeholders.
• Create SNS topics and configure S3 bucket notifications based on customer requests, enabling timely alerts and automated workflows.
• Document processes and contribute to the creation and maintenance of Standard Operating Procedures (SOPs) to improve team efficiency and knowledge sharing.

Access Management & Security

• Fulfill AWS S3 bucket access requests from data custodians, ensuring proper authorization and data security.
• Create and manage IAM roles and policies to enforce strict access control principles and maintain a secure cloud environment.
• Create, rotate, and manage IAM user secret & access keys in accordance with the company’s 90-day key rotation policy.

Monitoring & Troubleshooting

• Analyze logs on EC2 Linux instances within AWS to identify potential issues and troubleshoot system problems.
• Assist in troubleshooting network, DNS, and storage issues, and make recommendations for cost-saving options and growth.

Operational Support & Collaboration

• Work on tickets in a timely manner, adhering to Service Level Agreements (SLAs) and providing efficient support to internal stakeholders.
• Affix SNS topics and configure S3 bucket notifications based on customer requests, enabling timely alerts and automated workflows.
• Work closely with various teams across the organization, including security, development, and operations, to address AWS infrastructure requests and ensure alignment with best practices.