System Administrator II
ProSync Technology Group, LLC · Annapolis Junction, MD · 5 mo ago
On-siteOTHRContract
About the role
The position requires an Active Top Secret SCI with Fullscope Polygraph clearance.
Responsibilities
- Supports implementation, troubleshooting, and maintenance of IT systems.
- Manages IT system infrastructure and processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
- Communicates status to agency management and internal customers.
- Supports the dispatch system and hardware problems, remaining involved in the resolution process.
- Configures and manages UNIX and Windows operating systems, installs/loads operating system software, troubleshoots, maintains integrity, and configures network components.
- Implements operating systems enhancements to improve reliability and performance.
- Optimizes system operations and resource utilization, performs system capacity analysis and planning, and provides detailed analysis and feedback on escalated tickets.
Requirements
- Ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
- Proven experience working with both Linux and Windows-based systems.
- Hands-on expertise in managing, configuring, and troubleshooting these operating systems.
- Familiarity with system administration tasks across both platforms.
- The candidate must have an Active Top Secret SCI with Fullscope Polygraph clearance.
Qualifications
- A Bachelor's degree in a technical discipline from an accredited college or university.
- In lieu of a degree, five (5) years of additional SA experience may be substituted.
Skills
- IAT-II security certification or equivalent (Security+, CCNA-Security, GICSP, SSCP, etc.).
Benefits
- Quarterly bonuses and a competitive compensation rate.
- Comprehensive Health Benefits package and 401K Retirement plan.
- An employee assistance program for mental health support.
- Continuing education program to encourage professional growth.
- Flexible work options to accommodate a healthy work/life balance.
- Generous Paid Time Off and 11 paid holidays per year.