System Administrator (Hybrid in Indianapolis, IN)

About the role

To help continue our rapid growth and solve our clients’ toughest problems, we need a Systems Administrator in Indianapolis, IN to join the team.

Responsibilities

• Deliver assigned operational and project commitments to clients, utilizing the entire client team as necessary and as agreed with the Client Team Lead
• Provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them
• Escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue
• Manage the integrity and security of clients’ data, servers, devices, and software to support the database server, application servers, and storage systems of our clients’ businesses
• Manage clients’ primary internal systems, from email to file sharing
• Implement and maintain Remote Access Systems (VPN, RDS, Citrix, VMware)
• Manage and maintain phone systems as needed (Cisco, Avaya, VOIP, Digital)
• Manage security administration, ensuring all machines are protected and properly updated with Endpoint Security, Anti-Virus, Anti-Spam, Anti-Spyware, etc.
• Maintain domain policies, DNS, DHCP, and other integrated systems
• Keep client documentation up-to-date and accurate, along with detailed notes/updates in help desk tickets
• Daily time keeping is a critical responsibility of the position in order to provide proper client updates
• Work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients

Qualifications

• 4-6 years of experience as a Systems Administrator
• Strong analytical skills and a demonstrated ability to troubleshoot problems
• Excellent communication and customer service skills, both written and oral
• Ability to explain just about anything technical to anyone, regardless of their background
• Microsoft Associate Level Certification or equivalent certification is preferred
• Willing to participate in an on-call rotation and provide after-hours support as necessary
• Must live in the Indianapolis, IN area and willing to work a hybrid schedule with 3 days/week onsite

Technical Skills

• Servers: Active Directory, Domain, SSL Certificate, Backups, Antivirus
• Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, Routing
• Computers: Computer replacement, printer installs
• Applications and Products: Office 365, SharePoint
• Service: CSAT Scores, SLA Ratings

Additional Information

What It's Like to Work Here
At Resultant, we are driven by purpose—partnering with clients to take on their toughest challenges and creating outcomes that make a real difference. Success here means lasting impact, not just delivered projects. We work as collaborative experts, leaning into complexity with confidence and humility, asking smart questions, sharing ideas freely, and combining our diverse expertise to turn challenges into clear, transformative solutions. We make our outcomes visible by sharing results, stories, and lessons learned, because growth happens through shared experience.

Accountability & Ownership
Resultant offers a flexible, high-trust environment, paired with a shared commitment to accountability: Take ownership of your work from start to finish and deliver on your commitments to clients and coworkers
Communicate proactively, especially when priorities shift
Focus on outcomes, follow-through, and measurable impact
Show up where it matters, in person or virtually, when it strengthens relationships or results
Do the small things brilliantly: respond timely, stay organized, and follow through to build trust

We trust each other to own our work and deliver exceptional results. Flexibility means autonomy paired with accountability: the freedom to work in ways that fit your life, balanced with the reliability our clients and coworkers count on.

Equal Opportunity Employer

We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward.