System Administrator

What You Will Be Doing

• Handle more complex systems administration tasks and provide advanced technical support.
• Maintain and optimize IT infrastructure.
• Manage system upgrades.
• Ensure system security.
• Manage and maintain Microsoft on-prem and cloud Active Directory infrastructure.
• Administer Identity and Access Management utilizing Active Directory, Multi-Factor Authentication (MFA), and Single Sign-On (SSO).
• Administer and support on-prem and cloud Infrastructure as a Service (IaaS) Microsoft infrastructure.
• Perform advanced system configurations, installations, and patching.
• Perform regular security audits and maintain security controls.
• Perform backup and recovery tasks.
• Provide second-level support for technical issues.
• Develop and update comprehensive support documentation.
• Mentor and assist helpdesk support specialists.

Qualifications

• Bachelor's degree in Information Technology or a related field, or equivalent experience.
• 3-5 years working in a IT help desk/systems administration role.
• Excellent problem-solving and communication skills.
• Proficiency with desktop operating systems (XP-11), and Mac OSX.
• Experience with hypervisor administration (VMWare).
• Experience with infrastructure monitoring tools.
• Experience with backup & recovery methods and tools.
• Knowledge of O365 administration.
• Knowledge of Windows Server Administration.
• Knowledge of security frameworks such as NIST CSF.