Systems Administrator

About the Position

Buchwald is seeking a skilled and motivated Systems Administrator, Information Technology to join our Los Angeles team. This full-time role will be responsible for maintaining and optimizing our IT systems, configuring Jira/Altassian/Confluence workflows, ensuring reliable performance, security, and support across both Windows and Mac environments. The ideal candidate would have experience in systems and infrastructure administration, along with exposure to AI tools, language models, and data analysis to support automation, optimization, and operational efficiency. This position is based in our Los Angeles office, Monday through Friday, and provides on-site IT support to employees.

General Responsibilities

• Build, configure, and maintain Jira, Altassian and Confluence workflows, automations and integrations
• Support and maintain all IT infrastructure, including servers, networks, and user systems
• Provide hands-on, on-site technical support for staff in the Los Angeles office, addressing hardware, software, and connectivity issues promptly
• Set up and configure new workstations, laptops, printers, and peripherals for employees
• Administer user accounts, access rights, and security groups across company systems
• Support with system updates, patches, and preventive maintenance for both Windows and Mac environments
• Maintain network performance, troubleshoot outages, and coordinate with vendors or external support when needed
• Implement and maintain cybersecurity best practices, including antivirus management, firewalls, and access controls
• Manage IT asset inventory and maintain accurate records of equipment and software licenses
• Support onboarding and offboarding processes for employees, ensuring timely setup and removal of system access
• Collaborate with the IT team on infrastructure improvements, system migrations, and new technology rollouts
• Provide end-user training and create documentation for common technical procedures and policies

Essential Qualifications

• 5+ years of experience in IT systems administration or a similar technical support role, preferably in a professional services environment
• Advanced knowledge of Windows and macOS operating systems, including deployment, configuration, and troubleshooting
• Strong proficiency in Jira, Altassian and Confluence, including workflow development, administration, automation, and ongoing maintenance
• Strong understanding of network administration (LAN/WAN, VPNs, firewalls, switches, and routers)
• Experience managing Active Directory, Microsoft 365, and cloud-based systems (e.g., Azure, Google Workspace)
• Proficiency in system monitoring, data backup solutions, and cybersecurity best practices
• Demonstrated ability to handle complex technical issues with minimal supervision and provide timely resolutions
• Exceptional organizational, communication, and problem-solving skills
• High level of professionalism, discretion, and confidentiality when handling sensitive information
• Dependable, proactive, and committed to maintaining reliable IT operations and excellent end-user support

Compensation

The base salary range for this position is $75,000 – $90,000, commensurate with experience, technical expertise, certifications, and other relevant factors.

Benefits

The role is eligible for a comprehensive benefits package including:

• Medical, Dental, and Vision insurance
• Paid vacation time
• Paid holidays
• 401(k) retirement plan

PLEASE NOTE:

• Buchwald does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by the company to provide candidates for a specified opening.
• The Company also complies with the Americans with Disabilities Act (ADA) and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.