System Administrator

Las Vegas-based IT consulting firm seeking a Systems Administrator II to join our team in Franklin, KY.

Qualifications

• Minimum of an Associate Degree in Information Technology, MIS, or equivalent from an accredited college or university (Bachelor’s Degree preferred but not required). 4+ years of relevant experience will be considered.
• Industry certifications are preferred but not required.
• Knowledge of computer science and the methods, techniques, practices, and procedures utilized in computer programming.
• Knowledge of Linux and maintenance of Linux systems.
• Knowledge of the capabilities and limitations of hardware.
• Knowledge of information systems, technologies, and applications.
• Knowledge in basic operation/support of VOIP Phone systems (FreePBX).
• Knowledge in supporting Point of Sale systems (Agilysys).
• Knowledge in all phases of PC hardware setup, configuration, and routine support.
• Knowledge in all phases of desktop system troubleshooting, repair, and problem remediation.
• Proficient in basic systems support of Microsoft Windows 2008, 2012, 2016, and 2022 Server Operating Systems.
• Proficient in the setup and administration of Office 365 Administration with Azure AD and AD sync.
• Proficient in support, update, and administration of Microsoft desktop operating systems including Windows 10 and Windows 11.
• Knowledge in use of various virus control software applications (e.g., Malware Bytes and email filters).
• Knowledge in technical support and administration of comprehensive virus control programs.
• Knowledge in support and administration of comprehensive backup/recovery procedures (Synology).
• Knowledge in supporting data communications infrastructures and related hardware/software.
• Ability to communicate effectively both verbally and in writing.
• Ability to analyze situations and adopt appropriate courses of action.
• Ability to work independently and efficiently under stressful conditions, make solid decisions, and exercise independent judgment.
• Ability to isolate system problems quickly and take proper corrective action.
• Ability to understand and translate technical terminology and reports into a clear and logical format.
• Skill in presenting and explaining technical information to others.
• Skill in reviewing and interpreting complex technical documents, manuals, journals, and instructions.
• Skill in system troubleshooting and problem-solving.
• Knowledge of pfSense.
• Knowledge of Mesh Networking.
• Knowledge of Routing (BGP).
• Knowledge of Docker/Containers.
• Additional training may be required as part of the position. All training must be completed within the calendar year of assignment.

Responsibilities

• Responsible for deployment of all new PC hardware, printers, and desktop application software.
• Installs and supports productivity tools including but not limited to Microsoft Office, Sage MAS90, etc.
• Performs installs, upgrades, and maintenance on servers, workstations, laptops, and printers.
• Monitors current virus threats to ensure the network is up to date on needed software.
• Performs backups of business data.
• Manages ticketing system.
• Supports phone system and cell phones, InTune Mobile Management.
• Takes initiative to develop and implement solutions to problems that result in more efficient and cost-effective systems and/or procedures.
• Works with consultants and/or vendors involved in system implementations to ensure compliance with project contracts and to ensure scopes of projects are completed.
• Responsible for being on call for support of critical systems 24 hours per day/7 days per week.
• Provides consultation to users in the selection of appropriate PC and/or printer hardware for their specific application needs.
• Complies with all policies and procedures, rules, and regulations.
• Performs other duties as required.