SYSTEM ADMINISTRATOR

Primary Responsibilities

• Operate, maintain, and administer system infrastructure supporting the CMTARS application environment, including application administration, system security, and web administration.
• Provide system architecture and operational support for Development, Staging, and Production environments.
• Manage and maintain OpenText Directory Services (OTDS) and Active Directory integrations supporting authentication and access control.
• Maintain system performance and availability across cloud-hosted infrastructure.
• Respond to production incidents and system outages, assisting in recovery and restart of services to restore operations.
• Perform system troubleshooting and root cause analysis for infrastructure and application issues.
• Implement and maintain security configurations and system hardening measures in accordance with DoD Security Technical Implementation Guides (STIGs).
• Apply security patches, configuration updates, and system maintenance activities to ensure system stability and compliance.
• Support system configuration management and documentation related to infrastructure and system architecture.
• Collaborate with software developers, project management staff, and end-user support teams to ensure system availability and performance.
• Maintain system documentation including configuration baselines, operational procedures, and security controls.
• Participate in system testing, upgrades, and release activities supporting program operations.

Skills and Qualifications

• Strong experience administering enterprise systems in secure cloud-based environments.
• Experience managing OpenText Directory Services (OTDS) and integrating with Active Directory.
• Knowledge of cloud system architecture and administration within DoD or federal environments.
• Experience implementing and maintaining DoD Security Technical Implementation Guides (STIGs).
• Ability to troubleshoot system infrastructure, authentication services, and application integration issues.
• Experience supporting enterprise application environments across development, staging, and production systems.
• Strong understanding of system security, access control, and identity management.
• Ability to work collaboratively with developers, system engineers, and support teams to maintain system availability.
• Excellent problem-solving, analytical, and communication skills.

Required Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or a related technical field.
• Minimum five (5) years of demonstrated experience providing systems administration support for enterprise environments.
• Experience administering systems within DoD or federal cloud environments.
• Experience managing OpenText Directory Services (OTDS) and Active Directory.
• Experience implementing and maintaining system hardening procedures using DoD STIGs.
• Experience supporting system operations across multiple environments including development, staging, and production.

Required Certifications

• Security+ Certification (DoD 8570.01-M compliance).
• Microsoft Azure Fundamentals Certification.
• OpenText System Administration Certification.
• OpenText Certification for AppWorks (version 20.2 or previous iterations to 16.2).