System Administrator

About the role

Our Information Technology Vision is to empower people with long-lasting, high-quality sportswear, and we are seeking a dedicated, experienced, and energetic IT professional to join our growing Information Technology team with New Wave Group. This role is based out of our Cutter & Buck subsidiary, Dallas Fulfillment Center in Grand Prairie, TX, and is primarily onsite, with eligibility for a hybrid schedule of one remote workday per week after a successful 90-day review.

Responsibilities

• Administer and support Microsoft 365, Azure, and Active Directory environments, including user and group management, Exchange, security policies, multifactor authentication (MFA), Group Policy, OneDrive, Intune, Autopilot, and related identity and collaboration services.
• Administer Windows and Linux server environments, including physical, virtual (VMware), and cloud-hosted infrastructure across hybrid on-premises and cloud platforms.
• Collaborate with the Operations team to perform basic network administration, troubleshooting, and support activities.
• Execute and maintain patch management processes for servers, appliances, and endpoint devices, including testing, deployment, validation, and compliance reporting.
• Support backup, recovery, and disaster recovery solutions, including recovery testing, documentation, and automation efforts to ensure business continuity.
• Ensure endpoint protection and security platforms remain compliant and aligned with organizational standards.
• Serve as an escalation resource for complex technical issues by resolving advanced support requests and coordinating with other IT teams when necessary.
• Install, configure, maintain, lifecycle, and upgrade third-party server applications, infrastructure platforms, and management tools.
• Proactively monitor the health, performance, and availability of server, network, and cloud infrastructure using enterprise monitoring and management platforms.
• Implement automated monitoring, alerting, and remediation where appropriate.
• Contribute to technical documentation, including system configurations, deployment procedures, installation guides, and operational processes.
• Participate in after-hours maintenance activities, infrastructure projects, system upgrades, and on-call support rotations as required.

Requirements

• Minimum of 5 years IT experience as a System Administrator.
• A college degree or an equivalent combination of education, certificates, or work experience required.
• Strong administration skills with M365/Azure and Network Administration.
• Comfortable in both Windows and Linux with exposure to scripting languages (e.g. PowerShell).
• Experience with Meraki, Vmware environments, Ansible is a plus.

Work Environment & Requirements

This role is based in a fast-paced environment supporting multiple companies and technologies, with a hybrid schedule and travel required to support locations across the United States and Canada, as well as potential travel to Europe for training and collaboration.

Benefits

Full-time employees enjoy employer-subsidized medical, dental, and vision eligibility, paid sick leave, and annual vacation leave. Employees are also eligible for participation in our 401k plan with company match and ten paid holidays in a calendar year.