System Administrator

About the role

Authentic8 Silo places any type of digital analyst in region-specific, multi-application workspaces, securely and anonymously, anywhere across the globe. Target content can be captured, analyzed, and transformed to derive intelligence and support investigation requirements, all delivered in a cloud-native, multi-tenant platform. Compliance officers, mission managers, and administrators meet audit and oversight needs through class-leading policy enforcement and audit logging. Silo transforms how more than 750 of the world's most sophisticated organizations conduct digital investigations.

Authentic8 is seeking a seasoned System Administrator to lead endpoint and SaaS platform support across our hybrid workforce. This is a hands-on technical role with direct responsibility for provisioning, securing, and maintaining the systems our teams rely on. You'll drive improvements across Jamf, Intune, Azure, and our broader SaaS ecosystem in a fast-paced, security-first environment.

Responsibilities

• Provision, configure, and maintain macOS, Windows, and mobile endpoints
• Administer cloud platforms: Azure, GCP, Google Workspace, Okta
• Build, maintain, and secure on-premises and virtual server environments (Windows Server 2019/2022, Linux) using VMware vCenter
• Manage and improve MDM platforms (Jamf Pro and Microsoft Intune)
• Package and deploy software to Apple and Microsoft devices
• Administer Active Directory — Group Policy, DNS, DHCP, and domain controller administration
• Provide end-user support for laptops, mobile devices, SaaS tools, and authentication systems
• Manage Azure infrastructure including virtual machines, virtual networks, storage, backup policies, and IAM/RBAC
• Troubleshoot escalated corporate Wi-Fi, LAN, VPN and hardware services
• Oversee infrastructure backups
• Document system configurations, procedures, and IT workflows

Requirements

• Self-motivated and able to work independently with minimal supervision
• 5+ years of IT systems administration (macOS, Windows, and mobile)
• Proficient in macOS, Windows 11, Windows Server 2019/2022, Linux, iOS, and Android
• 5+ years experience with MDM (Jamf Pro and/or Intune), SaaS tools, and cloud identity systems (Okta, Azure AD/Entra ID)
• PowerShell, Bash, or automation scripting experience
• Proven hands-on experience building and configuring Windows Server environments — bare metal or VM provisioning in VMware
• Active Directory administration: domain controller operations, Group Policy, DNS and DHCP management
• Experience managing Azure VMs, networking, storage, and IAM/RBAC
• Experience supporting corporate networks: firewalls, DNS, VPN, Wi-Fi
• Skilled in enterprise software deployment and packaging
• Experience with VMware vCenter and familiarity with Parallels Desktop
• Experience using AI-assisted tools to improve IT operations, troubleshooting, documentation, and workflow automation
• Excellent troubleshooting, documentation, and communication skills
• Relevant hands-on experience in IT support, systems administration, or a related technical field (degree or equivalent experience)
• Must be able to work from our Redwood City office (2-3 days per week)
• Must be a US Citizen

Preferred Qualifications

• Bachelor's degree in IT, Information Security, Computer Science, or equivalent hands-on experience
• Microsoft AZ-104 Azure Administrator Associate certification
• Jamf Certified Tech/Admin or Okta Certified Professional/Administrator
• Familiarity with SAML, SSO, or enterprise security frameworks
• Exposure to compliance-focused or regulated environments

Core Values & Principles

• Integrity: We apply our best efforts. We are honest with and accountable to others.
• Mission-Focused: We clearly define and communicate our goals and do not stray in the pursuit of our objective.
• Respect: We value and respect the ideas and experience our diverse backgrounds bring us. Positive consideration of differing viewpoints makes us stronger.
• Collaborative: We recognize the best work is the product of teams. We must each be reliable and expect to rely on others.
• Transparent: By operating with common information and understanding we ensure that we are aligned.
• Innovative Solutions: We seek innovative solutions not as a buzzword but as a means to solve difficult problems with zeal, efficiency and quality.
• Ownership: We are responsible for our actions, our reputation and our business.

Benefits

• Medical, dental and vision coverage
• Flexible PTO
• 401k program
• Stock options

Pay

Salary Range: $115,000 - $120,000 plus bonus. Individual pay will be determined by job-related skills, experience, and relevant education or training.