System Administrator Associate

Job Responsibilities

• Install, configure, and troubleshoot servers and workstations, ensuring optimal performance and security
• Manage Windows Server environments and support Active Directory, Group Policy, and MECM operations
• Install and configure operating systems and software updates following Security Technical Implementation Guides (STIGs)
• Perform system patching, PowerShell scripting, and release management activities
• Maintain system backups, ensuring data/media recoverability and integrity
• Conduct routine audits for compliance with DoD security standards
• Document system configurations and maintain a comprehensive hardware/software library
• Collaborate with IT and Cyber Security teams to support remediation, patching, and vulnerability scanning efforts
• Work with customers to develop new value-added programs and data solutions with existing structures and new requirements

Qualifications

• Bachelor's degree and 0 years related experience, or HS Diploma and four (4) years of related experience
• Experience working in an IT or Service Desk environment
• Clearance Requirements: Must be a US Citizen, must have an active DoD Secret Clearance, and must be willing to obtain a Top Secret clearance
• Required Certification: IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+, CCNA Security, GICSP, GSEC, SSCP, etc.)
• Preferred Information Technology Infrastructure Library (ITIL) v4 certification
• Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)
• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform
• Proficiency with Microsoft Office products
• Experience creating and modifying documentation for technical processes and procedures
• Experience working in a Department of Defense (DoD) environment
• A problem solver and troubleshooter who thrives in resolving complex problems
• Strong self-starter requiring minimal supervision
• Excellent communication skills (written and oral) and interpersonal skills
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks

Pay

$40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.