Associate System Administrator

Position OverviewEasyPay Finance is seeking an Associate Systems Administrator to join our Information Technology team at our Vista, California headquarters. In this hands-on, on-site role, you will support and maintain the systems, devices, and cloud services that keep our organization running; from identity and endpoint management to network, telephony, and day-to-day desktop support.You will work directly with employees across the company, resolving issues quickly while helping us manage our IT environment proactively rather than reactively. This is an excellent opportunity for an experienced IT professional who enjoys variety, ownership, and continued growth across the full Microsoft and endpoint-management stack. Key ResponsibilitiesIdentity & Access ManagementAdminister user accounts, groups, and permissions in Azure Active Directory (Entra ID)Support Single Sign-On (SSO) application configuration and troubleshootingAssist with SCIM provisioning setup and user lifecycle automationEndpoint ManagementManage and troubleshoot Windows devices via Microsoft IntuneManage and troubleshoot Mac and iOS devices via JamfPerform desktop and laptop hardware diagnostics, repair, and replacementSupport mobile device management (MDM) policies across platformsNetwork SupportTroubleshoot network connectivity issues, including DNS and DHCPAssist with firewall administration and troubleshooting (Sophos, SonicWall, Fortinet, or similar)Support switch configuration and basic network troubleshootingAssist with VPN client issues for remote usersCloud InfrastructureSupport and maintain Azure virtual machines and related cloud infrastructureAssist with Microsoft 365 administration (Teams, OneDrive, SharePoint)Build and maintain basic Power Automate workflowsTelephonySupport cloud-based phone systems (Genesys, 8x8, Vonage, or similar)Troubleshoot voice quality and connectivity issuesSecurity & Patch ManagementApply Windows OS and third-party application patchesMonitor patch compliance and remediate gapsFollow vulnerability remediation procedures as directedDesktop Support & DocumentationProvide in-person and remote desktop support to end usersLog, track, and resolve tickets in Jira Service DeskMaintain accurate technical documentation in ConfluenceFollow and contribute to IT runbooks and knowledge base articles Required Qualifications3–5 years of experience in IT support, helpdesk, or systems administrationWorking familiarity with Azure Active Directory (Entra ID)Experience with Intune or a similar MDM platformExperience with Jamf or a similar Mac/iOS management platformUnderstanding of core networking concepts: DNS, DHCP, and TCP/IPExposure to enterprise firewalls (Sophos, SonicWall, Fortinet, or similar)Exposure to managed network switchesFamiliarity with SSO applications and SCIM provisioning conceptsHands-on desktop and laptop hardware troubleshooting skillsFamiliarity with Microsoft 365 (Teams, OneDrive, SharePoint)Experience with, or willingness to learn, Power Apps and Power Automate workflowsExperience using a ticketing system (Jira Service Desk, ServiceNow, Zendesk, or similar)Experience maintaining documentation in Confluence or a similar wiki platformStrong customer service and communication skillsAbility to apply critical thinking and available resources to troubleshoot issues quickly and accuratelyA proactive approach to IT infrastructure and issues, rather than a reactive one Preferred QualificationsAssociate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)Experience with cloud-based phone systems (Genesys, 8x8, Vonage, or similar)Basic PowerShell scripting abilityCompTIA A+, Network+, or Security+ certificationMicrosoft Certified: Azure Fundamentals (AZ-900) or Endpoint Administrator Associate (MD-102)Jamf Certified AssociateExperience with Azure virtual machine administration and infrastructure What We OfferCompensation: $43.27/hr - $50.48/hr (equivalent to $90k-$105k annualized)Robust health insurance including individual and family Medical, Dental and VisionRelax and recharge with Paid Time Off (PTO) Program; plus 10 paid holidaysFinancial health with 401(k) programs and employer matchInternet reimbursement - $40 per monthTake care of your emotional, physical, and financial wellbeing with access to EAPWe invest in your future through ongoing learning and development resourcesSave on taxes with Flexible Spending or Health Savings AccountsPeace of mind with Life and AD&D InsuranceDiscounts for shopping at various retailers EasyPay is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.*The Company reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is NOT an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified individuals.