System Administrator 1
Amentum · Annapolis, MD · 1 wk ago
On-siteInformation TechnologyFull-time
Amentum is seeking a System Administrator to provide Tier 1 (Help Desk) and Tier 2 (Escalation) support for problem identification, diagnosis, and resolution of IT systems.
Responsibilities
- Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and related processes.
- Supports day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, and other IT systems.
- Handles Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
- Communicates status updates to agency management and internal customers.
- Supports dispatch systems and hardware problem resolution.
- Configures and manages UNIX and Windows operating systems, installs/loads software, troubleshoots, maintains integrity, and configures network components.
- Implements operating system enhancements to improve reliability and performance.
- Adheres to safety, quality, and procedure compliance policies.
Requirements
- Good understanding of Windows and Linux as an end user.
- Active TS/SCI Poly clearance required.
- Bachelor’s degree in a technical discipline from an accredited college or university (or 5 additional years of experience for a total of 12 years in lieu of a degree).
- Five years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
- Compliance with DoD 8570.01-M (IAT Level II certification minimum).
Pay
$130,000 – $160,000 (varies based on job responsibilities, education, experience, skills, internal equity, market data, and applicable laws).
Benefits
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement benefits (including 401(k) matching).
- Educational reimbursement.
- Parental leave.
- Employee stock purchase plan.
- Tax-saving options.
- Disability and life insurance.
- Pet insurance.
Benefits may vary based on employment type, location, and applicable agreements.