Jobs · Information Technology · Maryland

System Administrator 1

Amentum · Annapolis, MD · 1 wk ago
On-siteInformation TechnologyFull-time

Amentum is seeking a System Administrator to provide Tier 1 (Help Desk) and Tier 2 (Escalation) support for problem identification, diagnosis, and resolution of IT systems.

Responsibilities

  • Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.
  • Manages IT system infrastructure and related processes.
  • Supports day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, and other IT systems.
  • Handles Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
  • Communicates status updates to agency management and internal customers.
  • Supports dispatch systems and hardware problem resolution.
  • Configures and manages UNIX and Windows operating systems, installs/loads software, troubleshoots, maintains integrity, and configures network components.
  • Implements operating system enhancements to improve reliability and performance.
  • Adheres to safety, quality, and procedure compliance policies.

Requirements

  • Good understanding of Windows and Linux as an end user.
  • Active TS/SCI Poly clearance required.
  • Bachelor’s degree in a technical discipline from an accredited college or university (or 5 additional years of experience for a total of 12 years in lieu of a degree).
  • Five years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
  • Compliance with DoD 8570.01-M (IAT Level II certification minimum).

Pay

$130,000 – $160,000 (varies based on job responsibilities, education, experience, skills, internal equity, market data, and applicable laws).

Benefits

  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement benefits (including 401(k) matching).
  • Educational reimbursement.
  • Parental leave.
  • Employee stock purchase plan.
  • Tax-saving options.
  • Disability and life insurance.
  • Pet insurance.

Benefits may vary based on employment type, location, and applicable agreements.

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