System Account Manager II

About the Role

Waters is seeking a dynamic Account Manager to drive the sales of our full range of products and services—including Ultra Performance Liquid Chromatography Systems, Mass Spectrometers, software, consumables, and services—in the Great Lakes district, located in the Huntsville, Alabama vicinity. The ideal candidate will be highly self-motivated to develop and implement a territorial business plan while collaborating with assigned specialists and marketing colleagues to deliver a strong call cycle and business development activities. A key aspect of this role is understanding customer needs to design solutions with lasting and meaningful impact.

Responsibilities

• Meet or exceed sales targets
• Maintain installed-base customer satisfaction
• Aggressively develop new prospects and penetrate competitive accounts
• Visit customers daily to highlight Waters solutions and assist with technical obstacles
• Build technical competency on Waters solutions to be perceived as a credible resource by customers
• Maintain current knowledge of vertical market dynamics, application trends, and critical business information
• Provide insights to the marketing team to create business development programs
• Fully utilize Sales Contact Management Tools and Applications
• Submit accurate and timely monthly sales forecasts
• Develop business through a monthly plan of action

Requirements

• Bachelor’s, Master’s, or PhD in a scientific area such as chemistry, biology, or biochemistry
• 3+ years of chromatography experience (UPLC, Mass Spec, field sales, and/or marketing is a plus)
• Overnight travel is required; international travel may be needed

Skills

• Action-oriented and eager to achieve results
• Strong communication and presentation skills
• Highly organized with excellent time management
• Strong interpersonal skills and a good listener
• Mature disposition, positive attitude, and strong sense of commitment
• Adaptable to a dynamic and ever-changing environment
• Strong technical background in analytical technologies, especially LC and MS

About the Company

Waters Corporation (NYSE: WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio leverages deep expertise in chemistry, physics, and biology. We collaborate with customers worldwide to advance the release of effective, high-quality medicines, ensure the safety of food and water, and improve patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Our passionate team of ~16,000 colleagues drives relentless innovation, turning scientific challenges into breakthroughs that improve lives globally.