Account Manager

About the role

We are seeking a dynamic and results-driven Named Account Manager to join our team. The Major Account Manager, Hospitality Sales, is responsible for prospecting and managing a list of assigned existing accounts as well as prospecting for new logo opportunities within the United States. The ideal candidate will possess a proven track record in consultative sales, with skills for cultivating relationships and bringing in new business opportunities.

Responsibilities

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
• Generate Hospitality business opportunities and manage the sales process through to closure.
• Collaborate with partners for prospecting within named accounts, leveraging partner engagement.
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.
• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns.
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.
• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.
• Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.
• Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.
• Provide timely and accurate sales forecasts and reports to management, outlining performance metrics and key achievements.
• Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Requirements

• Bachelor's degree preferred; or high school diploma plus experience in lieu of degree.
• Experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions.
• Must have experience selling into the Hospitality vertical.
• Knowledge of Cloud computing, VMware, and Data Centers is required.
• Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad, and others is a plus.
• Creative with business planning and implementing sales initiatives.
• Possesses strong account planning skills.
• Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.
• Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in CRM software and other sales tools for pipeline management and reporting.
• Ability to work independently and as part of a collaborative team environment.

Pay

Base Pay range in United States: $40,000 - $45,000. This position is eligible to participate in a sales incentive program.

Benefits

• Affordable Medical, Dental, Vision, Life, and Disability Insurance.
• Matching 401(k) plan.
• Paid time off (holiday, vacation, and sick).
• Employee Assistance Program.
• Reward and Recognition Programs.

Benefits may vary based on full-time or part-time employee status.