Switchboard Operator
The Department
The Health Information Service provides a range of functions including VAED reporting, medical record management and clinical information requests, Switchboard and enquiries services.
The Role
The successful applicant will be responsible for handling telephone calls from external and internal customers, whilst ensuring that all calls are answered in a timely fashion. This position also includes updating changes to medical staff rosters and dealing with emergency calls promptly.
Qualifications and Experience Required
- Higher School Certificate/Victorian Certificate of Education
- Previous clerical and switchboard experience, preferably in a hospital environment
- Highly developed organisational, communication and interpersonal skills
Benefits
- Salary packaging & novated leasing through Maxxia
- Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
- Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
- Childcare services at The Alfred managed by KU Children's Services
Permanent position, Part Time (40 Hours Per Fortnight). Afternoon position 2:30pm - 11:00pm. Managers and Administrative Worker Grade 1 (HS1). Alfred Health location. 5 weeks annual leave & salary packaging.
If applicable, please specify specific requirements that you require in your cover letter or CV.
For a confidential discussion, please contact Kristina Janus, Switchboard Team Leader on 03 9076 2439. Applications close 11pm AEST Monday, 28th August 2026.