Switchboard Operator

About the role

The Switchboard Operator serves as the primary reception and information resource at the Humility Hall Reception Desk, providing professional customer service to visitors, residents, staff, contractors, and overnight guests.

Responsibilities

• Manage telephone calls, messages, and visitor badges
• Issue guest keys and maintain sign-in/out records
• Track deliveries and maintain daily logs
• Monitor security and emergency systems
• Make public announcements
• Assist with guest accommodations
• Coordinate with various departments
• Complete administrative tasks and work orders in TELS

Requirements

• High school diploma or GED, or equivalent experience and training
• Organized, dependable, and professional with strong attention to detail
• Effective communication skills and ability to handle multiple responsibilities in a busy office environment
• Willingness to work evening and weekend shifts