Switchboard Operator
Job Summary
The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes and dial-a-page system. Keeps Switchboard files updated with current room numbers, discharged patients, new admissions, etc. Maintains updated employee information for the disaster procedure files. Reports to: Director, Health Information Management.
Essential Functions
- Receives incoming calls to house extensions or patient rooms.
- Receives calls from in-house extensions.
- Handles all emergency calls and pages.
- Contacts appropriate personnel as situation warrants.
- Handles all intercom paging and general information from in-house and outside calling parties.
- Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor.
- Takes and relays messages to on-call persons by paging, beeping or calling their home.
- Keeps all pertinent information on the bulletin board and disaster policies and procedures updated.
- Stays abreast of any and all changes which apply to switchboard functions.
Education/Experience
High school diploma or equivalent required.
What We Offer
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Employee Assistance Program - mental, physical, and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- And much more...
Equal Opportunity Employer
Highpoint- Sumner Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.