Switchboard Operator

About the Role

Effectively operate a console-type switchboard and/or provide information and assistance necessary to maintain communications of the Medical Center through telephones, paging, alarms, and radio. Provides answering service for all of SJPN, SJVNA, and other physician offices.

Requirements

• High school diploma required; business classes preferred to provide a sense of responsibility and knowledge of general office procedures.
• Experience in answering multi-line phones and customer service preferred.
• Basic computer knowledge desired.
• 4 to 6 weeks of training required.
• Ability to exchange information on factual matters, gather and interpret data, greet visitors, explain hospital policies, and relay messages to appropriate personnel.
• Courtesy and tact when dealing with patients, visitors, and/or hospital associates.
• Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.

Schedule

Part-time, rotating shift.