Swimming Pool Renovations Technician

About the Role

In this role, you’ll play a key part in keeping renovation projects moving forward by addressing a wide range of construction, service, and maintenance needs for pools. You’ll handle hands-on repairs, troubleshoot equipment and accessories, and help resolve renovation-related challenges as they arise. This position is ideal for someone who enjoys problem-solving, working with their hands, and seeing the direct results of their work while contributing to high-quality renovation outcomes and a positive customer experience.

Essential Functions and Responsibilities

• Perform advanced water testing and chemical balancing to maintain proper pool conditions
• Diagnose, repair, and replace swimming pool equipment as needed
• Safely handle, transport, deliver, and apply pool chemicals in accordance with manufacturer guidelines and safety procedures
• Maintain accurate and timely documentation of all pool services performed
• Communicate effectively with Schedulers, the Renovation Coordinator, and the Renovation Construction Manager to provide recommendations related to customer claim and renovation issues
• Maintain working knowledge of Anthony & Sylvan pool equipment and maintenance services, and support discussions with customers as needed
• Maintain company vehicle cleanliness, maintenance, and inventory accuracy; assist with in-field training of new technicians and complete unforeseen tasks that arise during pool renovations

Qualifications – Knowledge, Skills & Abilities

• Education: High School Diploma/GED preferred
• Licenses/Certifications: NESP CMS & CMT preferred. Valid driver’s license required.
• Years of Experience: One to three years’ technical experience in the service industry required. General pool background preferred. Water chemistry preferred.
• Required Skills & Abilities: Mechanical aptitude & problem solving. Strong organizational and communication skills; quick learner with attention to detail, results-driven mindset, customer focus, and ability to work effectively as a self-motivated team player Proficient with Pro Edge to obtain daily schedule and tasks. Ability to use iPhone or other similar technologies.
• Travel Requirements: Must be willing to travel 90- 100%

Physical Requirements

• Ability to work in outdoor environments under varying weather conditions
• Ability to lift and carry up to 30 pounds; often greater than 30 pounds
• Ability to stand, walk, climb, stoop, kneel, crouch, and crawl
• Ability to operate heavy machinery or tools (with or without assistive devices)
• Ability to wear required PPE (e.g., hard hats, safety boots, gloves)
• Ability to communicate promptly and clearly via phone and computer
• Ability to drive or travel between job sites as needed