SVP, Group Account Director

About the role

You will be a critical component of the leadership team and shape the future of the organization in business and culture. You will balance the needs of the organization while identifying opportunities to share with Omnicom partners across the network. As a consummate business partner to your clients, you will serve as your senior clients’ right hand, providing on-the-spot insights and solutions. Your leadership will shape the agency’s and your team’s future, focusing on retention and growth for both talent and clients.

Responsibilities

Inspire – 25%

• Oversee brand positioning, strategy, objectives, and tactical plans by partnering with clients and teams across multiple pieces of client business.
• Ensure all projects start with completed briefs, poised for measurable success with an eye toward disruption.
• Uphold agency excellence through creative deliverables and brand successes.
• Develop opportunities for the full cross-functional agency team to engage meaningfully with the client team.
• Establish close working relationships with senior marketing leads at the client.
• Assign and align resource needs with staff availability, strengths, and developmental needs to maintain project and staff efficiency.
• Oversee and develop relationships across departments to ensure strong partnership and communication.
• Coach your team to be inspired by the work and help them grow their strengths.

Lead – 30%

• Manage team dynamics and set an example of leadership to foster a high-performing team.
• Deliver accurate annual forecasts and monthly projections while managing to the bottom line, ensuring profitability at benchmark.
• Drive growth and foster a business-building orientation on account teams to meet and exceed agency revenue forecasts.
• Lead the annual brand planning process to develop strategy and secure revenue for the upcoming year.
• Identify new initiatives for clients by promoting and pulling through D-Live.
• Lead presentations with a strong command of the room, outstanding oratory skills, and personality.

Develop – 30%

• Forge strong client relationships with all levels of clients, extended client teams, OHG network partners, and other client vendors or associations.
• Create a positive spirit and culture for your team members and clients so that all can flourish.
• Help direct reports set realistic goals and provide opportunities for goal attainment.

Reach – 15%

• Connect with senior leadership through ongoing client, brand, and team updates.
• Study industry trends and reports, evaluate client research, and provide forward-thinking POVs and value-added ideas to influence client decision-making.
• Identify opportunities for new client business and lead new pitches.
• Lead initiatives that connect you to agency staff beyond those on your teams.

Requirements

• Bachelor’s degree and 10 years’ prior work experience, preferably in an agency, marketing, and/or sales environment (pharmaceutical experience highly desired).
• Prior internal team and client management experience.
• Willingness to travel 20-40% of the time depending on client location(s).

Skills

• Leadership
• Conflict management
• Customer focus
• Staff development
• Independence
• Creative and strategic agility
• Innovation management
• A command of the room through outstanding oratory skills

Benefits

Remedy Edge offers a flexible hybrid work model, empowering teams to work where they're most effective—whether in the NYC headquarters, at home, or alongside clients. The agency provides intentional meeting-free time, seasonal flexibility, and modern ways of working to support work-life balance.

The organization is committed to building diverse teams with varied perspectives, experiences, and voices, fostering an inclusive environment where everyone is heard. This approach drives stronger work and more meaningful health outcomes.

Pay

$200,000 - $222,000

Schedule

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. The objective is to increase this requirement over time.