SVP, Banker Development Program & Underwriting Manager

About the role

Susser Bank, a rapidly growing, entrepreneurial Texas regional bank, is seeking a seasoned credit professional with deep experience in both Commercial and Industrial (C&I) lending and Commercial Real Estate (CRE). This high-impact role is based at the Bank's Old Parkland headquarters in Dallas, on a collaborative credit team focused on complex middle-market credits across Texas.

Reporting to the SVP, Credit Manager, the SVP, Banker Development Program & Underwriting Manager owns Susser Bank's existing Banker Development Program and is charged with elevating it into a best-in-class talent engine for building the next generation of Susser Bank commercial bankers. The successful candidate will assess, strengthen, and expand the in-place program's curriculum, structure, and outcomes, while supporting the credit team's workflow across the Bank's footprint.

Responsibilities

• Banker Development Program – Ownership and Continuous Improvement
  • Lead day-to-day operations of Susser Bank's existing Banker Development Program with a mandate to assess, strengthen, and continuously improve every element of the program—curriculum, structure, delivery, mentorship, and outcomes.
  • Conduct a comprehensive review of the current program; identify gaps against best-in-class bank credit training programs and develop and execute a multi-year enhancement roadmap in partnership with the SVP, Credit Manager and executive leadership.
  • Refresh and expand the existing curriculum to include accounting fundamentals, financial statement and cash flow analysis, credit write-up preparation, loan structuring, covenant design, collateral valuation, C&I and CRE underwriting, risk rating, loan documentation, credit policy, and relationship management skills.
  • Personally deliver classroom-style instruction and case-study training, and upgrade training materials, case studies, and live-deal assignments using real Susser Bank credits.
  • Strengthen the program's rotation framework to deepen participant exposure to underwriting, portfolio management, loan operations, treasury management, and line-of-business teams across the Bank's footprint.
  • Enhance the mentorship component by formalizing pairings with seasoned lenders and credit officers, and expanding participant networking and exposure to key executives.
  • Directly manage, coach, and evaluate program participants; set performance expectations, deliver structured feedback, and prepare formal performance assessments.
  • Sharpen graduation standards and placement paths from analyst into portfolio manager, relationship manager, and credit officer career tracks.
  • Establish and track program metrics (retention, time-to-productivity, credit quality of participant work, placement outcomes, participant and manager feedback) and report results and improvement plans to executive management.
  • Partner with Human Resources and executive leadership on campus and experienced-hire recruiting; improve candidate sourcing, evaluation, and selection processes.
• Credit Workflow Management and Credit Quality
  • Manage credit workflow across the Bank's footprint, including assignment, prioritization, and quality control of underwriting requests, renewals, and annual reviews performed by program participants.
  • Review credit write-ups, risk ratings, and financial spreads prepared by program participants prior to submission to credit approvers, using the review process as a hands-on teaching tool.
  • Serve as a senior credit resource on complex middle-market C&I and CRE transactions, providing independent analysis and guidance on underwriting, structuring, covenants, collateral, and repayment capacity.
  • Promote, enhance, and reinforce the Bank's credit culture; act in an advisory role to program participants, lenders, and analysts on matters of credit policy, compliance, and regulation.
  • Identify opportunities to improve credit processes, templates, technology utilization, and workflow efficiency, and incorporate those improvements into program training.
  • Support regulatory examinations, internal/external loan review, and audit activities as needed.

Requirements

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related field required; MBA or graduate degree preferred.
• Minimum of ten (10) years of progressive commercial credit experience at a bank or financial institution, including significant underwriting and credit approval experience in both C&I and CRE lending.
• Demonstrated experience with complex middle-market credits, including multi-facility structures, owner-occupied and investor CRE, construction lending, working capital facilities, and leveraged or sponsor-backed transactions.
• Demonstrated experience managing, training, or formally mentoring credit analysts, portfolio managers, or junior bankers required; experience leading, improving, or instructing within a formal bank credit training or banker development program strongly preferred.
• Prior credit authority and loan committee experience preferred.
• Formal bank credit training (e.g., a large-bank credit training program, RMA coursework, or equivalent) preferred; relevant certifications (RMA-CRC, CBCA, or similar) a plus.

Knowledge, Skills, and Abilities

• Expert knowledge of financial statement analysis, cash flow and repayment analysis, global cash flow, loan structuring, collateral analysis, and risk rating methodologies for C&I and CRE credits.
• Strong working knowledge of commercial loan documentation, credit policy administration, and applicable banking regulations and regulatory expectations for safety and soundness.
• Proven ability to teach, coach, and develop talent; skilled at translating complex credit concepts into clear, structured instruction for early-career professionals.
• Strong leadership and people-management skills, including hiring, performance management, feedback, and recognition.
• Excellent verbal, written, and presentation skills, including the ability to communicate complex credit concepts to executive leadership, lending teams, and trainees.
• Highly organized, with the ability to manage competing priorities and a multi-market credit pipeline while running a structured development program.
• Collaborative, entrepreneurial mindset consistent with a rapidly growing bank; ability to lead change, improve processes, and drive operational effectiveness.
• Highest level of ethical behavior, sound judgment, and ability to maintain confidentiality with sensitive information.

Job Knowledge / Technical Knowledge

• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) required; advanced Excel-based financial modeling skills strongly preferred.
• Experience with financial spreading and loan origination systems (e.g., nCino, Sageworks/Abrigo, Moody's CreditLens or similar) and core banking platforms preferred.
• Familiarity with learning management systems or training delivery tools a plus.

Work Environment and Physical Requirements

• This position is based at Susser Bank's Old Parkland headquarters in Dallas, Texas.
• Periodic travel to Susser Bank locations across Texas for training delivery, credit meetings, and market visits.
• Standard office environment; prolonged periods of sitting and computer work; ability to lift up to 20 pounds occasionally.