SV-Host/Door

About the role

At Sixty Vines, our chef-driven menus are inspired by the seasonal cuisine of the wine country, made with local ingredients, and brought to your table fresh from our open scratch kitchen. Our knowledgeable staff can help you pair each dish with the perfect glass. Because food tastes better with wine.

Benefits

• Flexible schedules
• 5 days of PTO (after 1 year and minimum average hours worked requirements are met)
• Insurance after 90 days (minimum average hours requirement must be met)
• Average $17+/hour inclusive of tips
• Wine country trips every quarter
• WSET / Sommelier certification

Responsibilities

• Greet and seat all guests in a hospitable, friendly, and timely manner.
• Handle all incoming telephone calls before the third ring, using professional verbiage and with a positive and uplifting tone.
• Maintain a clean entrance area, hostess stand, and women's restroom.
• Manage reservations system, including seating within reservation times, quoting proper wait names when necessary, and not over or under-booking the restaurant.
• Escort guests to the proper assigned table while engaging in light conversation and providing the perfect hospitable start to their dining experience.
• Interact with all guests and co-workers in a professional, hospitable, and friendly manner.
• Arrive on time for scheduled shifts, ready to work.
• Wear proper uniform at all times including dress, makeup, hair, and jewelry.
• Properly accept and book reservations.
• When the desired time is unavailable, offer an alternative time slot or option to ensure the guest joins us.
• Calculate, note, and quote accurate wait times.
• When the wait is extensive, offer the bar for cocktails and appetizers before heading to the table for dinner.
• Keep floors, entry, and aisle ways clean and free of debris.
• Assist in bussing tables when on a wait or in need of a table immediately.
• Provide guest right of way and assist guests needing directions around the restaurant.
• Genuinely thank all departing guests for dining with us, and welcome all guests joining us.
• Be familiar with all restaurant information to answer any guest questions or address concerns.
• Answer all phone calls and fulfill guest needs; place calls on hold when needed or direct to the proper department; communicate important information to managers on duty.
• Be familiar with hours of operation, menu items, price range, directions, contact information, and other basic restaurant details.
• Provide information on daily menu additions, musical talent performances, and any cocktail or wine features for the evening.

Qualifications

• Fun, energetic, and professional attitude at all times while working.
• Ability to read, write, speak, and understand English.
• Prior restaurant experience is desired but not required.

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.