SV-Host/Door

About the role

Join Sixty Vines, where our chef-driven menus are inspired by the seasonal cuisine of the wine country, made with local ingredients, and brought to your table fresh from our open scratch kitchen. Our knowledgeable staff can help you pair each dish with the perfect glass.

Want to learn more about what it's like to work at Sixty? Download the "1Huddle" app (https://qrco.de/bcWnMF) and sign in using the VIP code "BEHINDTHEVINES" to play a game and learn more!

Benefits

• Flexible schedules
• 5 days of PTO (after 1 year and minimum average hours worked requirements are met)
• Insurance after 60 days (minimum average hours requirement must be met)
• Average $17+/hour inclusive of tips
• Wine country trips every quarter
• WSET / Sommelier certification opportunities

Responsibilities

• Greet and seat all guests in a hospitable, friendly, and timely manner.
• Handle all incoming telephone calls before the third ring, using professional verbiage and with a positive and uplifting tone.
• Maintain a clean entrance area, host stand, and women's restroom.
• Manage reservations system, including seating within reservation times, quoting proper wait times when necessary, and avoiding over or under-booking the restaurant.
• Escort guests to their assigned table while engaging in light conversation and providing a hospitable start to their dining experience.
• Interact with all guests and co-workers in a professional, hospitable, and friendly manner.
• Arrive on time for scheduled shifts, ready to work, wearing the proper uniform at all times (including dress, makeup, hair, and jewelry).
• Properly accept and book reservations, offering alternative time slots when the desired time is unavailable.
• Calculate, note, and quote accurate wait times, offering the bar for cocktails and appetizers when waits are extensive.
• Keep floors, entry, and aisle ways clean and free of debris.
• Assist in bussing tables when needed to accommodate immediate seating.
• Provide guest right of way and assist guests needing directions around the restaurant.
• Genuinely thank all departing guests for dining with us and welcome all incoming guests.
• Be familiar with all restaurant information to answer guest questions or address concerns, including hours of operation, menu items, price range, directions, and contact information.
• Answer all phone calls, fulfill guest needs, place calls on hold when needed, and direct calls to the proper department.
• Stay informed about daily menu additions, musical performances, and cocktail or wine features for the evening.

Qualifications

• Fun, energetic, and professional attitude at all times while working.
• Ability to read, write, speak, and understand English.
• Prior restaurant experience is desired but not required.

We participate in the E-Verify program to verify the employment eligibility of all new hires.