Sustainability Associate (Refurbished Tech eBay Resale)

About the Role

The Sustainability Associate plays a key role in maximizing the value of donated and decommissioned technology by preparing, listing, and selling refurbished IT hardware across multiple e-commerce platforms, with a strong emphasis on eBay seller operations and marketplace optimization. This role involves identifying non-mission sustainability items, testing, photographing, researching, pricing, and creating high-quality eBay listings to drive online sales while maintaining accurate inventory and ensuring an exceptional customer experience.

The position requires hands-on experience as an eBay seller, including knowledge of best listing practices, search optimization, shipping workflows, customer service, and order management. Success in this role requires a detail-oriented, tech-savvy individual who thrives in a fast-paced warehouse environment and enjoys blending hands-on work with digital sales operations to maximize sales performance and inventory turnover.

Responsibilities

• Organize and stage tested IT equipment for online listing.
• Sort and categorize incoming sustainability inventory in the warehouse.
• Maintain accurate inventory records and ensure items are properly labeled.
• Photograph IT hardware with attention to clarity and detail for online presentation.
• Create compelling and accurate product listings across platforms such as eBay and internal sales portals.
• Enter detailed product data including specifications, condition, weights, and dimensions to support accurate shipping estimates.
• Conduct basic product testing to verify functionality and condition.
• Draft listings for review and final posting.
• Research comparable products to determine competitive pricing strategies.
• Monitor market trends and adjust listings to optimize visibility and sales.
• Assist with packing and shipping sold items as needed.
• Maintain a clean and organized workspace.
• Perform additional duties as assigned.

Requirements

• 1+ years e-Commerce/eBay Seller experience preferred.
• Basic understanding of consumer and/or enterprise-level IT hardware a plus.
• Excellent computer/internet experience.
• Strong analytical thinking, attention to detail, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to photograph and upload accurate photos of items while maintaining a high aesthetic quality.
• Strong attention to detail.
• Passion for technology and continuous learning.
• Ability to meet deadlines and work independently in a fast-paced, changing environment.
• Must be flexible, self-motivated, and adaptable.
• Comfortable working in a general warehouse setting.
• Good organizational skills, attention to detail, and willingness to follow standard procedures.

What We Value

• Genuine interest in people, technology, and digital equity.
• Compassionate, curious, and community-minded.
• Graceful under pressure and adaptable in dynamic situations.
• Collaborative teammate who brings energy and empathy to every interaction.
• Self-motivated and solutions-oriented thinker.
• Previous networking and/or installation experience highly desirable.

Physical Requirements

• Prolonged periods of sitting or standing at a workstation or service counter.
• Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds.
• Frequent use of computer, phone, and other office equipment.
• Capability to communicate clearly in person, by phone, and over digital platforms.
• Frequent bending, kneeling, crouching, and reaching.
• Capability to work in various indoor non-temperature-controlled environments.
• Manual dexterity to handle tools and small components.
• Extended periods of walking or standing throughout the workday.
• Visual acuity to read labels and perform detailed tasks.
• Willingness to adhere to physical safety protocols.

Pay

The final base salary offer for this role will be determined based on a variety of factors, including the candidate’s specific geographic location, relevant skills, specialized experience, and education or certifications.

Benefits

• Comprehensive medical, dental, and vision insurance options.
• A 401(k) plan with a 100% match on the first 3% deferred and 50% match on the next 2% deferred.
• Vacation and Paid Sick Leave accrued based on hours worked, plus 12 paid company holidays.