eCommerce, Merchandising Associate

About the role

The Bradford Group family of brands is a world leader in new product development. We sell joy through various products like jewelry, apparel, and collectible coins. This role supports the execution of on-site merchandising and content updates to deliver a seamless and engaging customer experience.

Responsibilities

• Execute day-to-day site merchandising updates, including product placement, category organization, and content changes
• Aid in homepage updates to support promotions, campaigns, and seasonal initiatives
• Ensure product listings, images, pricing, and descriptions are accurate and up to date
• Support category merchandising to ensure intuitive product discovery
• Collaborate with marketing teams to help execute site content aligned with campaigns
• Perform basic site QA to ensure a smooth and error-free customer experience
• Monitor site performance metrics and flag issues or opportunities to the team
• Compile reports on site activity and merchandising performance
• Support A/B testing setup and execution as needed
• Stay informed on eCommerce trends and best practices
• Leverage emerging AI tools and automation technologies to streamline workflows, enhance marketing operations, and identify opportunities for process improvement and efficiency

Requirements

• Bachelor’s degree in Business, Liberal Arts, or related field
• 0–2+ years of experience in eCommerce, digital marketing, merchandising, or related field
• Strong attention to detail and organizational skills
• Basic understanding of web merchandising and digital customer experience
• Familiarity with Excel and analytics tools (Google Analytics a plus)
• Strong communication skills and ability to work in a team environment
• Eagerness to learn and grow within eCommerce
• Familiarity with Power Automate and emerging AI-based technologies

Qualifications

• Passionate about innovation and customer experience
• Willingness to learn and adapt to new technologies and processes
• Ability to work independently and as part of a team
• Understanding of SEO and its impact on online sales

Skills

• Basic knowledge of web development and SEO
• Experience with Google Analytics
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Benefits

Our compensation and benefits package includes:

• $58,000 - $60,000 annual salary
• Competitive benefits package including health insurance, dental insurance, vision insurance, life insurance, disability insurance, and paid time off
• Employee Stock Ownership Plan (ESOP) allowing ownership benefits
• Professional Development Program, Mentor Program, and LinkedIn Learning access
• Continuous performance management and development structure
• Flexible work environment with options for remote work
• Annual health fair and onsite fitness center
• Peer recognition program and referral bonus program
• Tuition reimbursement and professional development opportunities
• Discounts on various products and services

Pay

$58,000 - $60,000 annually

Schedule

Full-time position